Thomas Franks - Hospitality Supervisor | Monday - Friday

Thomas Franks Ltd.; City Of London; On-site; GBP 28,000 - 34,000; Full time

Job summary

A leading independent contract caterer seeking an experienced Hospitality Supervisor in London. The role includes overseeing hospitality operations, ensuring food standards, and providing excellent customer service. Ideal candidates have good communication skills and experience in a catering environment. Benefits include a wider wallet scheme, free meals, and career progression opportunities.

Benefits

Wider wallet scheme

Free meals on duty

Volunteers leave

Enhanced maternity/paternity leave

Cycle to work scheme

Recommend a friend bonus

Individual training and development

Apprenticeship programme

Team & company events

Employee assistance programme

Workplace pension

Career progression

Qualifications

• Experience in a fast-paced catering environment.
• Ability to demonstrate good verbal and written English skills.
• Experience in customer service or food preparation preferred.

Responsibilities

• Oversee the hospitality operation.
• Ensure food standards and hygiene policies are adhered to.
• Support the team with customer service and stock replenishment.

Skills

Excellent customer service skills

Hospitality experience

Team player

Organised with attention to detail

Job description

Hospitality Supervisor | Monday - Friday London Contract: Full Time, Permanent
Salary: £33,852
Hours: 40h per week

A fabulous B&I location in London for an American global commercial real estate services firm. Catering for approximately 100 people daily to start. We currently offer a high end hospitality service only. This location operates Monday to Friday. Additional benefits of this location is it has great transport links.

We are looking for a hospitality supervisor to join our team at one of our prestigious locations in London.

You will ideally have previous experience of working within a fast-paced catering environment as a hospitality assistant or supervisor.

You will enjoy what you do, working with a great team, for a company fanatical about food serving wonderful customers.

Key responsibilities:

• To oversee the hospitality operation
• Ensuring company food standards are adhered to and wastage controlled.
• Ensuring all Food Hygiene and Health & Safety policies and allergen control procedures are followed.
• To support the team with serving customers, replenishing stocks, making hot drinks, clearing down (Barista skills essential).

You will have the following skills:

• Excellent customer service skills
• Hospitality experience required
• An all-round team player
• Organised with attention to detail

Knowledge / competencies:

• Ability to demonstrate reasonable / good understanding and use of verbal English.
• Ability to demonstrate reasonable / good standard of written English and reading skills.
• Similar experience of customer and / or food preparation environment is preferred

Benefits:

• Wider wallet scheme (discounts at major retailers, restaurants, gyms etc)
• Free meals on duty
• Volunteers leave – up to one day per year
• Enhanced maternity, paternity and adoptive leave
• Cycle to work scheme
• Recommend a friend bonus
• Unrivalled individual training and development
• Well established apprenticeship programme
• Team & company social events
• Employee assistance programme
• Workplace pension
• Excellent career progression within a leading independent contract caterer

About us

Thomas Franks is a founder led, fresh food catering business with a focus on excellence and service delivered with individuality, passion and style. We are unique in every approach and our clients, and our people are paramount to our daily success.

All applicants must be able to demonstrate that they have the Right to Work in the UK to be considered for this role.

Diversity and Inclusion at Thomas Franks

We actively encourage applications from candidates from diverse backgrounds and continue to develop a culture of growth and inclusion and would like to invite applications from groups who are currently under-represented, because we believe greater diversity leads to exceptional results and provides a better working life.