Thomas Franks - Hospitality Supervisor

Thomas Franks Ltd.; Oxford; On-site; Full time

Job summary

A leading independent contract caterer seeks a hospitality supervisor in Oxford, overseeing operations for a busy catering service at a prestigious school. The role involves ensuring food standards, managing a team, and enhancing customer service, suitable for candidates with solid hospitality experience.

Benefits

Wider wallet scheme

Free meals on duty

Enhanced maternity, paternity and adoptive leave

Cycle to work scheme

Recommend a friend bonus

Unrivalled individual training and development

Well established apprenticeship programme

Employee assistance programme

Workplace pension

Excellent career progression

Qualifications

• Previous experience in a fast-paced catering environment.
• Ability to demonstrate good understanding of verbal and written English.
• Experience in customer and/or food preparation environment preferred.

Responsibilities

• Oversee the hospitality operation.
• Ensure food standards and hygiene policies are followed.
• Support team with serving customers and managing stocks.

Skills

Customer Service

Hospitality Experience

Organisational Skills

Attention to Detail

Team Player

Job description

Hospitality Supervisor Oxford Contract: Full Time, Permanent
Salary: £15 per hour
Hours: 40h per week

An independent boarding and day Pre-Prep and Prep school for boys aged 4 - 13 years situated in Summertown, Oxford. Catering for over 400 students and teachers daily. We offer a core feeding of Breakfast, lunch and Supper along with some hospitality. This is a 7 day a week operation so shift patterns tend to be 5 over 7 days.

We are looking for a hospitality supervisor to join our team at one of our prestigious locations in Oxford.

You will ideally have previous experience of working within a fast-paced catering environment as a hospitality assistant or supervisor.

You will enjoy what you do, working with a great team, for a company fanatical about food serving wonderful customers.

Key responsibilities:

• To oversee the hospitality operation
• Ensuring company food standards are adhered to and wastage controlled.
• Ensuring all Food Hygiene and Health & Safety policies and allergen control procedures are followed.
• To support the team with serving customers, replenishing stocks, making hot drinks, clearing down (Barista skills essential).

You will have the following skills:

• Excellent customer service skills
• Hospitality experience required
• An all-round team player
• Organised with attention to detail

Knowledge / competencies:

• Ability to demonstrate reasonable / good understanding and use of verbal English.
• Ability to demonstrate reasonable / good standard of written English and reading skills.
• Similar experience of customer and / or food preparation environment is preferred

• Wider wallet scheme (discounts at major retailers, restaurants, gyms etc).
• Free meals on duty
• Volunteers leave – up to one day per year.
• Enhanced maternity, paternity and adoptive leave.
• Cycle to work scheme.
• Recommend a friend bonus.
• Unrivalled individual training and development.
• Well established apprenticeship programme.
• Team & company social events.
• Employee assistance programme.
• Workplace pension.
• Excellent career progression within a leading independent contract caterer.

About us

Thomas Franks is a founder led, fresh food catering business with a focus on excellence and service delivered with individuality, passion and style. We are unique in every approach and our clients, and our people are paramount to our daily success.

Disclaimer

All applicants must be able to demonstrate that they have the Right to Work in the UK to be considered for this role.

An enhanced DBS, Identity & reference checks (covering the last five years) will form part of the selection process. As an organisation using the Disclosure Barring Service (DBS) Disclosure service to assess applicants' suitability for positions of trust, Thomas Franks Ltd complies fully with the DBS Code of Practice and undertakes to treat all applicants for positions fairly. We are committed to safeguarding the welfare of children and undertake not to discriminate unfairly against any subject of a Disclosure based on conviction or other information revealed. However, for any post in a school please be aware that any application is exempt from the Rehabilitation of Offenders Act 1974 and as such any criminal conviction, caution or bind-over must be declared.

Diversity and Inclusion at Thomas Franks

We actively encourage applications from candidates from diverse backgrounds and continue to develop a culture of growth and inclusion and would like to invite applications from groups who are currently under-represented, because we believe greater diversity leads to exceptional results and provides a better working life.