Thomas Franks - Hospitality Supervisor

Thomas Franks Ltd.; Greater London; On-site; Full time

Job summary

A prestigious co-educational school in Ashtead Park is seeking a hospitality supervisor to enhance food service operations. This full-time, permanent position focuses on managing hospitality and ensuring excellent customer interactions, offering opportunities for career progression in a vibrant environment.

Benefits

Wider wallet scheme (discounts at retailers, restaurants, gyms)

Free meals on duty

Volunteers leave - up to one day per year

Enhanced maternity, paternity and adoptive leave

Cycle to work scheme

Recommend a friend bonus

Individual training and development opportunities

Established apprenticeship programme

Company social events

Employee assistance programme

Workplace pension

Career progression opportunities

Qualifications

• Previous experience in a fast-paced catering environment.
• Strong customer service orientation.
• Barista skills preferred.

Responsibilities

• Oversee the hospitality operation and ensure food standards.
• Support the team with customer service and replenishing stocks.
• Adhere to food hygiene and health & safety policies.

Skills

Customer Service

Hospitality Experience

Team Player

Attention to Detail

Job description

Hospitality Supervisor Ashtead Park Contract: Full Time, Permanent
Salary: 14.09
Hours: 30 per week

A day and boarding co-educational school for pupils from year 3 to 6th form in Ashtead Park, Surrey. Catering for 950 students and teachers daily. We offer a core feeding of Breakfast, lunch, supper, tuckshop twice daily, 6th form cafÃ, internal and external hospitality. This is a mix of term time only, term time plus 4 weeks and 52 week depending on role and operates 7 days a week. Additional benefit to this location is free parking on site.

We are looking for a hospitality supervisor to join our team at one of our prestigious locations in Ashtead Park.

You will ideally have previous experience of working within a fast-paced catering environment as a hospitality assistant or supervisor.

You will enjoy what you do, working with a great team, for a company fanatical about food serving wonderful customers.

Key responsibilities:

• To oversee the hospitality operation
• Ensuring company food standards are adhered to and wastage controlled.
• Ensuring all Food Hygiene and Health & Safety policies and allergen control procedures are followed.
• To support the team with serving customers, replenishing stocks, making hot drinks, clearing down (Barista skills essential).

You will have the following skills:

• Excellent customer service skills
• Hospitality experience required
• An all-round team player
• Organised with attention to detail

Knowledge / competencies:

• Ability to demonstrate reasonable / good understanding and use of verbal English.
• Ability to demonstrate reasonable / good standard of written English and reading skills.
• Similar experience of customer and / or food preparation environment is preferred

Benefits

• Wider wallet scheme (discounts at major retailers, restaurants, gyms etc).
• Free meals on duty
• Volunteers leave - up to one day per year.
• Enhanced maternity, paternity and adoptive leave.
• Cycle to work scheme.
• Recommend a friend bonus.
• Unrivalled individual training and development.
• Well established apprenticeship programme.
• Team & company social events.
• Employee assistance programme.
• Workplace pension.
• Excellent career progression within a leading independent contract caterer.

About us

Thomas Franks is a founder led, fresh food catering business with a focus on excellence and service delivered with individuality, passion and style. We are unique in every approach and our clients, and our people are paramount to our daily success.

Disclaimer

All applicants must be able to demonstrate that they have the Right to Work in the UK to be considered for this role.

An enhanced DBS, Identity & reference checks (covering the last five years) will form part of the selection process. As an organisation using the Disclosure Barring Service (DBS) Disclosure service to assess applicants' suitability for positions of trust, Thomas Franks Ltd complies fully with the DBS Code of Practice and undertakes to treat all applicants for positions fairly. We are committed to safeguarding the welfare of children and undertake not to discriminate unfairly against any subject of a Disclosure based on conviction or other information revealed. However, for any post in a school please be aware that any application is exempt from the Rehabilitation of Offenders Act 1974 and as such any criminal conviction, caution or bind-over must be declared.

Diversity and Inclusion at Thomas Franks

We actively encourage applications from candidates from diverse backgrounds and continue to develop a culture of growth and inclusion and would like to invite applications from groups who are currently under-represented, because we believe greater diversity leads to exceptional results and provides a better working life.