Thomas Franks - General Assistant

Thomas Franks Ltd.; Winsford; On-site; GBP 60,000 - 80,000; Part time

Job summary

Join a leading contract catering company as a General Assistant at a secure facility in Winsford. You will support daily operations serving meals to about 1200 people, ensuring high standards of food hygiene and customer service. This part-time role is ideal for those with a passion for food and teamwork.

Benefits

Discounts at major retailers and gyms

Free meals on duty

Enhanced maternity and paternity leave

Cycle to work scheme

Recommend a friend bonus

Individual training and development

Employee assistance programme

Workplace pension

Excellent career progression

Qualifications

• Team player with a good approach to customer service.
• Impeccable personal hygiene and behavior.
• Ability to perform some heavy lifting.

Responsibilities

• Assist in serving and preparing food for customers.
• Maintain cleanliness and hygiene standards.
• Ensure stocks and consumables are replenished.

Skills

Team working abilities

Listening skills

Reliability

Customer service

Food hygiene knowledge

Education

Level 2 food hygiene qualification

Job description

General Assistant Winsford Contract: Part Time, Permanent
Salary: £ 12.77 per hour
Hours: 25 per week

A local authority head office for emergency services based in Cheshire. Catering for about 1200 people daily. We offer a core feeding of Breakfast, Lunch and hospitality at this location. This is a 52 week operation and runs Monday to Friday. This is a secure facility and will require enhanced vetting.

We have a fantastic opportunity for you as General Assistant to join one of our fantastic locations in Winsford.

You will ideally have previous experience of working within a fast-paced catering environment.

You will enjoy what you do, working with a great team, for a company fanatical about food serving wonderful customers.

Key responsibilities:

• To support the team with serving customers, replenishing stocks, cleaning.
• Prepare all service areas for the days business relating to that meal service.
• Prepare, set-up, serve, clear, clean and store away any food, beverage or equipment required for special functions.
• Prepare basic food for sale/service, following good hygiene and safety practices and to the standard specified.
• Restock and replenish stocks and consumables as required during service periods, pre-empt customer needs and achieve optimum customer service delivery.
• Empty, remove and store rubbish / recycle rubbish in the correct place.
• Be prepared to occasionally work evening and/or weekend for functions and school events.
• Ensuring company food standards are adhered to and wastage controlled.
• Ensuring all Food Hygiene and Health & Safety policies and allergen control procedures are followed.

You will have the following skills:

• Team working abilities, Listening skills, the ability to work on own initiative, impeccable personal presentation, hygiene and behaviour to others, Food hygiene certificate preferred.
• The ability to be adaptable and be flexible as necessary. Reliable, Honest and able to demonstrate an open attentive approach to customer service.
• Willingness to learn new skills and take some responsibility.
• Ability to manage some moderately heavy lifting, carrying, and pushing.

Knowledge / competencies:

• Hold a level 2 food Hygiene qualification.
• Ability to demonstrate reasonable / good understanding and use of verbal English.
• Ability to demonstrate reasonable / good standard of written English and reading skills.
• Similar experience of customer and / or food preparation environment is preferred.

Benefits

• Wider wallet scheme (discounts at major retailers, restaurants, gyms etc).
• Free meals on duty
• Volunteers leave – up to one day per year.
• Enhanced maternity, paternity and adoptive leave.
• Cycle to work scheme.
• Recommend a friend bonus.
• Unrivalled individual training and development.
• Well established apprenticeship programme.
• Team & company social events.
• Employee assistance programme.
• Workplace pension.
• Excellent career progression within a leading independent contract caterer.

About us

Thomas Franks is a founder led, fresh food catering business with a focus on excellence and service delivered with individuality, passion and style. We are unique in every approach and our clients, and our people are paramount to our daily success.

All applicants must be able to demonstrate that they have the Right to Work in the UK to be considered for this role.

Diversity and Inclusion at Thomas Franks

We actively encourage applications from candidates from diverse backgrounds and continue to develop a culture of growth and inclusion and would like to invite applications from groups who are currently under-represented, because we believe greater diversity leads to exceptional results and provides a better working life.