Thomas Franks - Food Service Assistant

Thomas Franks Ltd.; England; On-site; Full time

Job summary

A catering and food service company is seeking a motivated Food Service Assistant to join their team in Berkshire. Responsibilities include food preparation, maintenance of kitchen cleanliness, and customer interaction. Applicants should have experience in a busy kitchen environment and a customer service background is preferred. A food hygiene certificate is advantageous. Competitive salary and numerous benefits are provided.

Benefits

Discounts at major retailers

Free meals on duty

Enhanced maternity and paternity leave

Cycle to work scheme

Recommend a friend bonus

Training and development opportunities

Employee assistance programme

Workplace pension

Excellent career progression

Qualifications

• Previous experience in a busy kitchen is preferred.
• Experience serving customers in a catering environment is preferred.
• Food hygiene certificate preferred.

Responsibilities

• Prepare food for service while adhering to hygiene and safety practices.
• Maintain cleanliness in the kitchen according to standards.
• Interact with customers and staff appropriately.

Skills

Team working abilities

Listening skills

Attention to customer service

Food hygiene knowledge

Ability to work in a busy kitchen

Job description

Food Service Assistant Berkshire Contract: Full Time, Permanent
Salary: 12.21ph
Hours: 30 per week

An independent, co-educational nursery and prep school, educating approximately 450 children aged 2 to 11 years old. Located close to the centre of Maidenhead in Berkshire. Catering for 530 students and teachers daily. We offer a core feeding of lunch, snacks, afternoon club and holiday clubs. There is some hospitality at this location. This is a term-time plus contract working 36 weeks plus 2 weeks over holiday club. This is a Monday to Friday operation and has additional benefit of free on-site parking.

We are looking for a motivated Food Service Assistant to join our team at one of our prestigious locations in Berkshire.

Role requirements (Task & Responsibilities):

• Prepare food for service, following good hygiene and safety practices and to the standard specified.
• Ensure the kitchen is left clean and tidy to the required standard of the Chef Manager or to the Hygiene standards set by the company / Client.
• Clear, clean and store away any food, beverage or equipment required for special functions.
• Restock and replenish stocks and consumables as required during service periods, to achieve optimum customer service delivery.
• After school and match tea service
• Operate cleaning, dishwashing equipment. Properly clean and store equipment, service, preparation and storage areas.
• Complete all / any necessary cleaning/hygiene duties.
• Interact and acknowledge all customers and client staff

General Responsibilities:

• Ensure attendance to all staff meetings as required
• Ensure that all policies and procedural requirements of both legislation and company are adhered to in order to promote a professional and flexible approach at all times.
• Ensure that the correct uniform is worn neatly and cleanly at all times.
• Ensure all necessary checks are carried out in the service and associated areas for food temperatures.
• Carry out all reasonable request of the management.
• Be conscientious with regard to Health & Safety and report any hazards to the manager.
• Key personal skills and attributes
• Previous experience of working within a busy kitchen environment (preferred)
• Someone who enjoys working with fresh food and is prepared to support with the preparation of salads, sandwiches etc.
• Previous experience of serving customers within a catering establishment (preferred)
• Team working abilities, Listening skills, the ability to work on own initiative, impeccable personal presentation, hygiene and behaviour to others, Food hygiene certificate preferred.
• The ability to be adaptable and be flexible as necessary. Reliable, Honest and able to demonstrate an open attentive approach to customer service.
• Willingness to learn new skills and take some responsibility.
• Ability to manage some moderately heavy lifting, carrying, and pushing.

Knowledge / competencies:

• Ability to demonstrate reasonable / good understanding and use of verbal English.
• Ability to demonstrate reasonable / good standard of written English and reading skills.
• Similar experience of customer and / or food preparation environment is preferred

Benefits

• Wider wallet scheme (discounts at major retailers, restaurants, gyms etc).
• Free meals on duty
• Volunteers leave - up to one day per year.
• Enhanced maternity, paternity and adoptive leave.
• Cycle to work scheme.
• Recommend a friend bonus.
• Unrivalled individual training and development.
• Well established apprenticeship programme.
• Team & company social events.
• Employee assistance programme.
• Workplace pension.
• Excellent career progression within a leading independent contract caterer.

About us

Thomas Franks is a founder led, fresh food catering business with a focus on excellence and service delivered with individuality, passion and style. We are unique in every approach and our clients, and our people are paramount to our daily success.

Disclaimer

All applicants must be able to demonstrate that they have the Right to Work in the UK to be considered for this role.

An enhanced DBS, Identity & reference checks (covering the last five years) will form part of the selection process. As an organisation using the Disclosure Barring Service (DBS) Disclosure service to assess applicants' suitability for positions of trust, Thomas Franks Ltd complies fully with the DBS Code of Practice and undertakes to treat all applicants for positions fairly. We are committed to safeguarding the welfare of children and undertake not to discriminate unfairly against any subject of a Disclosure based on conviction or other information revealed. However, for any post in a school please be aware that any application is exempt from the Rehabilitation of Offenders Act 1974 and as such any criminal conviction, caution or bind-over must be declared.

Diversity and Inclusion at Thomas Franks

We actively encourage applications from candidates from diverse backgrounds and continue to develop a culture of growth and inclusion and would like to invite applications from groups who are currently under-represented, because we believe greater diversity leads to exceptional results and provides a better working life.