Thomas Franks - Bar & Concession Manager

Thomas Franks Ltd.; Dunfermline; On-site; GBP 30,000 - 36,000; Full time

Job summary

A leading independent catering company seeks a Bar & Concession Manager in Dunfermline. This role involves managing bar operations, staff, and finances to ensure a successful customer experience during various events. Ideal candidates should have strong leadership skills and a background in hospitality management along with excellent customer service capabilities.

Benefits

Wider wallet scheme (discounts at retailers, restaurants)

Free meals on duty

Volunteer leave – up to one day per year

Enhanced maternity/paternity/adoptive leave

Cycle to work scheme

Recommend a friend bonus

Individual training and development

Apprenticeship programme

Social events

Employee assistance programme

Workplace pension

Career progression opportunities

Qualifications

• Strong interpersonal and team management skills.
• Excellent communication and customer complaint handling.
• Ability to manage financial data and budgets.
• Knowledge of inventory management systems.
• Familiarity with hospitality operations and regulations.

Responsibilities

• Oversee daily bar operations and staff management.
• Manage inventory and ensure compliance with health regulations.
• Track financial performance and profitability.

Skills

Leadership

Customer Service

Financial Management

Inventory Control

Communication

Organisational

Job description

Bar & Concession Manager Dunfermline Contract: Full Time, Permanent
Salary: £ 30,500 per annum
Hours: 40 per week

A Scottish professional football club based in the city of Dunfermline, Fife. Here we cater for a number of different events through the year ranging from corporate and private meeting & events to the absolutely enthralling match days over the course of the year. With a variety of Food & Beverage outlets to choose from, it is an outstanding venue that offers attendees a fun day out. Free parking and tickets for games.

One of the best clubs around Edinburgh. Here we cater for a number of different events through the year ranging from corporate and private meeting & events to the absolutely enthralling match days over the course of the year. With a variety of Food & Beverage outlets to choose from, it is an outstanding venue that offers attendees a fun day out.

We are looking for a customer focused Bar and Concession Manager to join our team at one of our prestigious client locations in Dunfermline.

The official job description is:

Bar & Concession Manager (depending on experience) responsible for overseeing the day-to-day operations of the bar, including staff management, inventory control, and financial performance. This role will ensure that the bar and concession food & beverage operations operate efficiently, maintains a profitable environment, and complies with all relevant regulations and licensing laws.

A detailed breakdown of how we see this role is that this person will be responsible for:

Staff Management:

• Recruiting, training, and motivating staff.
• Scheduling staff, ensuring adequate coverage, and managing payroll costs.
• Overseeing staff performance, providing feedback, and addressing any issues.
• Inventory and Supply Management:
• Ordering and managing stock, including beers, ales, all alcohol, mixers, and bar supplies.
• Conducting regular stock-takes and ensuring proper storage and rotation of inventory.
• Managing the beer cleaning
• Maintaining relationships with suppliers and ensuring timely delivery of goods.

Financial Management:

• Adhering to budgets, tracking expenses.
• Monitoring profitability and sales performance.
• Ensuring accurate accounting of sales and expenses.

Customer Service:

• Providing excellent customer service and ensuring a positive experience.
• Addressing customer concerns and complaints promptly and effectively.
• Creating a welcoming and enjoyable atmosphere.

Operational Management:

• Ensuring that all location is clean, well-maintained, and adheres to health and safety regulations.
• Maintaining the licensing regulations and complying with all local and national laws.
• Managing bar and front of house operations, including opening and closing procedures.

Marketing and Promotion:

• Developing and implementing promotional campaigns to attract customers.
• Creating and updating drink menus and special offers.

Skills and Qualifications:

Leadership and Management: Strong interpersonal skills, the ability to motivate and manage a team, and experience in a similar role.
Customer Service: Excellent communication skills, a friendly and approachable demeanour, and the ability to handle customer complaints effectively.
Financial Management: Ability to track expenses, manage budgets, and analyse financial data.
Inventory Control: Knowledge of inventory management systems and the ability to accurately track stock levels.
Hospitality Industry Knowledge: Familiarity with operations, licensing laws, and health and safety regulations.
Communication: Excellent written and verbal communication skills.
Organisational: Ability to multitask, prioritise tasks, and manage time effectively.

Sound like the ideal role for you? Apply today!

Benefits

• Wider wallet scheme (discounts at major retailers, restaurants, gyms etc).
• Free meals on duty
• Volunteers leave – up to one day per year.
• Enhanced maternity, paternity and adoptive leave.
• Cycle to work scheme.
• Recommend a friend bonus.
• Unrivalled individual training and development.
• Well established apprenticeship programme.
• Team & company social events.
• Employee assistance programme.
• Workplace pension.
• Excellent career progression within a leading independent contract caterer.

About us

Thomas Franks is a founder led, fresh food catering business with a focus on excellence and service delivered with individuality, passion and style. We are unique in every approach and our clients, and our people are paramount to our daily success.

All applicants must be able to demonstrate that they have the Right to Work in the UK to be considered for this role.

Diversity and Inclusion at Thomas Franks

We actively encourage applications from candidates from diverse backgrounds and continue to develop a culture of growth and inclusion and would like to invite applications from groups who are currently under-represented, because we believe greater diversity leads to exceptional results and provides a better working life.