Third Party Risk Officer, VP

TN United Kingdom; London; On-site; GBP 45,000 - 75,000; Full time

Job summary

An established industry player is seeking a skilled Third Party Risk Officer to join their dynamic Markets Team. This role offers the chance to work at the forefront of financial services, engaging with third-party relationships and ensuring compliance with policies. You will leverage your expertise in risk management and communication to influence key stakeholders and drive strategic improvements. With a commitment to employee well-being and career development, this opportunity promises both professional growth and the chance to make a meaningful impact in a collaborative environment.

Benefits

Generous holiday allowance

Annual performance bonus

Private medical insurance

Employee Assistance Program

Pension Plan

Paid Parental Leave

Employee discounts

Learning and development resources

Qualifications

• Relevant experience in Business Risk & Controls is essential.
• Proficiency in MS Excel, SQL, and SAS is required.

Responsibilities

• Support initial Risk Assessments for third parties and manage compliance.
• Collaborate with business contacts to minimize risk exposure.

Skills

Business Risk & Controls

MS Excel

MS Access

SAS

SQL

Visual Basic

Problem-solving

Communication

Organizational skills

Vendor management

Job description

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Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in analysis, problem solving and communication to Citi’s Markets Team.

By joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Team/Role Overview

The Third Party Risk Officer (TPRO) is responsible for focusing on those third-party relationships which carry the highest degree of risk for Citi’s businesses. The TPRO requires in-depth Markets product knowledge and expertise and will oversee the third-party relationship across all stages of the lifecycle. The TPRO will collaborate with multiple business functions, technology teams, and internal departments to identify, manage, and mitigate risk.

The Business Risk Officer is a strategic professional who stays informed about developments within their field and contributes to strategic planning by applying their knowledge to their role and the business. They are recognized as a technical authority within their area. Basic commercial awareness is required. Several individuals within the organization may possess similar expertise. Effective communication and diplomacy skills are necessary to guide, influence, and persuade colleagues and external stakeholders. The role has a significant impact through complex deliverables and provides advice related to technology or operations, influencing the overall performance of the sub-function/job family.

What you’ll do

1. Support initial Risk Assessments for third parties and reevaluate as needed; identify significant changes that may trigger an update.
2. Verify third-party compliance with policies and controls.
3. Collaborate with business contacts to establish risk mitigation activities to minimize Citi’s risk exposure.
4. Engage with third parties on escalations related to non-performance and contractual issues to facilitate resolution.
5. Maintain a dashboard to monitor third-party performance, including SLA breaches.
6. Review and act on results from Risk Management Assessments/Analyses (e.g., IS, COB, DPO, Export, Credit, Country, Financial Evaluations).
7. Lead remediation efforts for issues or gaps identified during ongoing monitoring.
8. Define risk mitigation strategies and exceptions aligned with the business’s risk appetite.
9. Manage and support multiple risk and control programs, including strategy, processes, tools, and reporting to ensure global consistency and excellence.
10. Establish quarterly audit processes to ensure proper controls and calculations.
11. Work with business partners on findings and recommend improvements.
12. Develop procedures and change management processes with Operations and Reporting teams to ensure governance.
13. Review procedures for regulatory compliance and customer impact.
14. Conduct internal testing of dispute processes to ensure controls are effective.
15. Monitor policy exceptions and identify drivers.
16. Utilize data to analyze impacts on customer experience and regulatory compliance.
17. Operate independently with limited supervision and exercise judgment and autonomy.
18. Serve as SME to senior stakeholders and team members.
19. Assess risk in business decisions, ensuring compliance with laws, regulations, policies, and ethical standards, and escalate issues transparently.

What we’ll need from you

• Relevant experience in Business Risk & Controls.
• Proficiency in MS Excel, MS Access, SAS, SQL, Visual Basic; experience in financial services preferred.
• Clear and concise written and verbal communication skills.
• Strong organizational and influencing skills.
• Experience in third-party vendor management and leading global teams.
• Excellent problem-solving abilities and attention to detail.
• Ability to develop and implement strategic and process improvements.

What we can offer you

This role provides an opportunity to deepen your knowledge of financial services operations. Daily challenges will help you develop new skills to advance your career.

We strive to make a positive financial and social impact on communities. We prioritize our employees’ well-being and offer competitive benefits, including:

• Generous holiday allowance starting at 27 days plus bank holidays, increasing with tenure.
• Annual performance bonus.
• Private medical insurance.
• Employee Assistance Program.
• Pension Plan.
• Paid Parental Leave.
• Employee discounts.
• Learning and development resources.

We are committed to an inclusive workplace where everyone can be their whole self. Join us to be energized, motivated, and empowered to thrive.

Ready to discover your capabilities? Apply now.