Third-Party Risk Manager Lead

Sompo International; Greater London; Hybrid; GBP 90,000 - 130,000; Full time

Job summary

Sompo International is seeking a Third-Party Risk Manager Lead to drive the operational execution of the global TPRM strategy within the UK region. Based in London on a hybrid model, you will oversee external and intra-group risk, regulatory compliance, and data integrity across key operations.

You will partner with contract owners and regional teams to monitor supplier performance, manage risk exposure, and mature the TPRM framework in line with FCA/PRA expectations.

Qualifications

• Bachelor’s degree preferred; risk management qualifications are advantageous.
• Proven experience in risk management within insurance or financial services.
• Strong knowledge of FCA/PRA, Operational Resilience, and GDPR.
• Excellent organizational, analytical and communication skills.
• Familiarity with TPRM platforms and data management systems.

Responsibilities

• Lead the implementation of the TPRM target operating model in the UK region.
• Collaborate with contract owners to monitor supplier performance and manage risk.
• Uplift standards to mitigate risk and mature operational resilience.
• Act as oversight contact for key BPO arrangements (e.g., Genpact, EXL).
• Ensure UK third-party engagements align with FCA/PRA and internal policies.
• Provide end-to-end governance of outsourcing and critical third-party services.
• Maintain the Third-Party registers and ensure regulatory reporting.
• Chair governance forums with providers to drive oversight.
• Lead quarterly TPRM Portfolio Review ahead of OpCo reporting.
• Report risks and remediation to senior stakeholders.

Skills

Third-Party Risk Management

Governance & Reporting

Stakeholder Management

Regulatory Knowledge

Data Management

Communication Skills

Education

Bachelor's degree

Tools

CERTA

Job description

Job Description

Are you looking for your next opportunity?

Sompo has a unique opportunity for a Third-Party Risk Manager Lead in our Operations team.

Sompo International is seeking a TPRM Lead to drive the operational execution of the global Third-Party Risk Management (TPRM) strategy standards in / across the UK Region. This role sits within the COO function, and the successful candidate will bring oversight of Third-Party Risk Management (external and intra-group) across the entire business by ensuring regulatory compliance, accurate data management, and stakeholder engagement.

Location: This position will be based out of our London office. This is a hybrid role, with 3 days being office based. We strive for collaboration which is why we offer a work environment where our employees thrive and develop long lasting careers.

Our business, your impact, our opportunity:

What you’ll be doing:

Third-Party Risk Management Oversight

• Lead the implementation and embedding of the Global Third-Party Risk Management (TPRM) target operating model across the UK Region, acting as the primary liaison with the Global TPRM team and ensuring effective local oversight, governance, and adoption of global frameworks and requirements.
• Partner with business contract owners / department leads across the organisation to monitor supplier performance, manage risk exposure, and reduce critical outsourcing and third-party dependencies (external and intra-group) through proactive contract reviews within CERTA, remediation actions and service improvements.
• Proactively work to uplift contracts and intragroup standards to mitigate business risk and mature operational resilience.
• Serve as the named oversight contact for key Operations and cross-functional Business Process Outsourcing (BPO) arrangements, including Genpact and EXL, ensuring appropriate governance, performance management and contractual oversight.
• Ensure third-party engagements within the UK are managed in line with regulatory requirements, including FCA and PRA (meeting Operational Resilience and upcoming Third-Party Oversight expectations), as well as internal policies and standards.

Governance and Reporting

• Provide end-to-end governance and oversight of material outsourcing arrangements and critical third-party services (external and intra-group), ensuring supplier performance, risk exposure, and regulatory obligations are actively monitored and managed.
• Maintain the Material Third-Party and Intragroup Services Register, ensuring completeness, accuracy and compliance with regulatory and internal reporting requirements, including submissions to Internal Audit, senior committees, Board(s), and regulators.
• Chair regular governance forums with material outsourcing providers, acting as the primary point of contact between Sompo and key third-party stakeholders to drive effective communication, issue resolution, and delivery oversight.
• Lead the quarterly TPRM Portfolio Review, providing consolidated oversight of third-party risk, outsourcing arrangements, remediation activity and emerging concerns ahead of Operational Committee (OpCo) reporting.

Stakeholder Management & Risk Reporting

• Maintain TPRM and outsourcing records, repositories and management information, ensuring data quality, accuracy and timely reporting.
• Provide risk insights, analysis and reporting to relevant stakeholders to support informed decision-making and effective risk management of Sompo’s critical third parties.
• Build organisational awareness of TPRM requirements, roles and responsibilities, providing guidance and support to contract owners and business stakeholders.
• Support the delivery of training, communications and change initiatives to strengthen third-party risk management capability across the business.
• Foster strong relationships with global, regional and local stakeholders to ensure alignment with the broader third-party risk strategy and operating model.

Continuous Improvement & Regulatory Change Monitoring

• Monitor emerging third-party, outsourcing and operational resilience risks and industry trends, together with regulatory developments that may impact on the organisation’s TPRM framework.
• Identify and drive opportunities to strengthen controls, improve processes and enhance the effectiveness of third-party risk management across Operations.
• Monitor and report on key performance indicators (KPIs), risk metrics and remediation plans to assess the effectiveness and maturity of the TPRM framework.
• Provide feedback and recommendations to the Global TPRM team to support the ongoing evolution of the global framework and operating model.

What you’ll bring:

• A bachelor’s degree (preferred), with certifications or qualifications risk management being advantageous.
• Proven experience in risk management within the insurance or financial services sector
• Strong knowledge of regulatory requirements related to TPRM such as FCA/PRA guidance, Operational Resilience, GDPR
• Excellent organizational, analytical, and communication skills, with the ability to build strong relationships and drive collaboration across diverse teams.
• Effective communication and interpersonal skills
• Familiarity with TPRM platforms such as CERTA as well as operational systems for data management

At Sompo, we recognize that the talent, skills, and commitment of our employees drive our success. This is why we offer competitive, high-quality compensation and benefit programs to eligible employees.

Our compensation program is built on a foundation that promotes a pay-for-performance culture, resulting in higher incentive awards, on average, when the Company does well and lower incentive awards when the Company underperforms. The total compensation opportunity for all regular, full-time employees is a combination of base salary and incentives that gets adjusted upfront based on overall Company performance with final awards based on individual performance.

We continuously evaluate and update our benefit programs to ensure that our plans remain competitive and meet the needs of our employees and their dependents.

Below is a summary of some of the benefits we offer, which may vary depending on the country:

• Health & Wellness Benefits
• Retirement & Savings Plans
• Global Parental Leave & Adoption Assistance
• Employee Assistance Program
• Tuition Reimbursement & Professional Qualification benefits

Who we are and what we stand for:

At Sompo, our shared purpose is to create meaningful value for clients, communities, and each other. We strive to foster a workplace where everyone feels respected, included, and empowered to excel. As a global organization, we embrace diversity and champion equal opportunity. Guided by our core values—Accountability, Agility, Collaboration, Development, and Integrity—we build trust and support one another to achieve our goals worldwide.

Life at Sompo | Sompo

Our values come to life in how we hire and grow talent. Employment decisions are based on qualifications, merit, and organizational need, and we strive to ensure equitable access to opportunities so everyone can do their best work.