Third Party Resilience Test Lead

Barclays; Glasgow; On-site; GBP 70,000 - 90,000; Full time

Job summary

Barclays seeks a Third-Party Resilience Test Lead to develop and maintain a robust resilience strategy in Glasgow. The role involves managing third-party relationships, enhancing operational recovery plans, and ensuring compliance with industry standards. Candidates should possess strong analytical skills and experience in risk management to address complex stakeholder environments effectively.

Qualifications

• Experience in managing third-party relationships.
• Understanding of vendor performance and delivery management.
• Proven track record in delivering projects on time.

Responsibilities

• Coordinate and execute integrated tests with multiple suppliers.
• Enhance supplier resilience and crisis management framework.
• Mitigate unexpected incidents impacting bank services.

Skills

Third-party management

Stakeholder engagement

Risk management

Analytical abilities

Communication

Education

Degree in relevant field

Job description

Join Barclays as a Third-Party Resilience Test Lead, where you’ll be responsible for coordinating and executing integrated tests with multiple suppliers. You’ll also contribute to enhancing our overall supplier resilience maturity.

To be successful in this role, you should have:

• Experience in third-party management (procurement/sourcing), with a strong understanding of vendor performance and delivery management throughout the third-party lifecycle
• Proven ability to engage and influence external third parties
• A solid understanding of Barclays’ assurance processes and validation methodologies
• Insight into how Barclays utilizes external third parties
• Knowledge of supplier risk and resilience capabilities
• Experience managing complex stakeholder environments, including the ability to confidently interact with senior stakeholders (up to MD level)
• A track record of delivering and advising on projects within agreed timeframes (e.g., scoping, design, execution, testing, and transition to business-as-usual)

Additional highly valued skills include:

• Strong critical thinking and analytical abilities (e.g., identifying issues through analysis or discussion and probing to uncover root causes)
• Knowledge or experience in the Resilience field
• Risk management experience, including project risk management and a solid understanding of enterprise/operational risk

You may be assessed on key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking, digital and technology, as well as job-specific technical skills.

This role is based in Glasgow.

Purpose of the role

To develop, implement, and maintain an effective resilience strategy and Operational Recovery Planning and Incident Management framework aligned to industry leading standards and regulatory expectations, to enable the bank to respond and recover important business services to severe but plausible scenarios, and minimise the impact to customers, clients, colleagues, and the wider market.

Accountabilities

• Socialisation and implementation of the resilience strategy and underpinning framework across the firm (e.g., SMRs and delegates, business/function resilience role owners and all colleagues), ensuring compliance to the standard and controls.
• Development and enhancement of the resilience, crisis, and incident management framework to uplift recovery and response capabilities to ensure Important Business Services can continue to operate during disruption events to minimise the impact on customers, clients, and the market.
• Operational Recovery Planning and Security Incident Management planning standards and controls enhancement according to industry practice, emerging threats, and regulatory requirements.
• Provide oversight to the business and technology recovery capability improvements, and uplifts to third-party (suppliers and Financial Market Infrastructure) recovery capabilities to enable Important Business Services to remain within or mitigate impact tolerance thresholds.
• Communication of the firm’s/business’ resilience position (risks and remediation) through clear and transparent scorecards/dashboards to enable effective investment decisions to the Board and Executive Committees, Control Forums, and business stakeholders.
• Enhancement of resilience, crisis management, and incident response and recovery capability through sophisticated, regular, and adequate testing coverage to demonstrate Important Business Services’ ability to recover within impact tolerance for a severe but plausible scenario.
• Assurance that services and products are built resiliently by the business through the change management process (NAPAs, DRAs, material change process).
• Remain abreast of resilience and crisis/incident management developments, regulatory policy requirements, and the emerging landscape.
• Mitigate the impact of unexpected incidents by identifying, responding to, and enabling the resolution of events that threaten the services, operations, infrastructure, colleagues, and clients of the bank.
• Execute responses to reported incidents and potential threats from various channels, including intelligence, email, phone, and monitoring systems, prioritised by the assessed or actual impact to the bank.
• Document and analyse past prioritised incident details, steps to resolution, and lessons learnt to support the identification and implementation of preventative measures and process improvements.

Vice President Expectations

• Contribute or set strategy, drive requirements, and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/processes; deliver continuous improvements; and escalate breaches of policies/procedures.
• For those managing a team, define jobs and responsibilities, plan for future needs, and oversee operations, including performance management and pay decisions. Lead specialists to influence department operations, in alignment with strategic and tactical priorities, balancing short- and long-term goals, and ensuring budgets and schedules meet requirements.
• Demonstrate leadership behaviours to create an environment for colleagues to thrive, following the LEAD principles: Listen and be authentic, Energise and inspire, Align across the enterprise, Develop others.
• For individual contributors, serve as a subject matter expert, guide technical direction, lead multi-year projects, and mentor less experienced colleagues. Provide insights on long-term profits, risks, and strategic decisions.
• Advise key stakeholders, including leadership teams and senior management, on functional and cross-functional impacts and alignment.
• Manage and mitigate risks through assessment, supporting control and governance efforts.
• Demonstrate leadership and accountability in risk management and controls.
• Understand organisational functions to contribute to business goals.
• Collaborate across areas to stay aligned with business activity and strategy.
• Develop solutions through sophisticated analysis and research, comparing complex alternatives.
• Build and maintain trusting relationships with internal and external stakeholders, using influencing and negotiating skills to achieve outcomes.

All colleagues are expected to embody Barclays' values—Respect, Integrity, Service, Excellence, and Stewardship—and the Barclays Mindset—Empower, Challenge, and Drive.