Third Line Wintel Analyst

Computacenter; Bristol; On-site; GBP 60,000 - 80,000; Full time

Job summary

An exciting opportunity awaits with a leading independent IT infrastructure provider, seeking a Security Cleared Third Line Analyst. This role involves supporting a prominent aerospace company and delivering essential services within a collaborative team. The ideal candidate will possess strong troubleshooting abilities and excellent communication skills, capable of making technical decisions independently. Join a dynamic environment where you will design and deploy technologies, manage incidents, and contribute to continuous improvement. Embrace the chance to work at the forefront of digital transformation and enhance your career in a thriving company.

Qualifications

• Minimum 3 years experience in Managed Services with Windows Server platforms.
• Excellent troubleshooting and communication skills required.

Responsibilities

• Design and deploy technologies on Windows Platforms.
• Provide solutions to incidents and manage multiple tasks.

Skills

Troubleshooting Skills

Communication Skills

Active Directory

DHCP

Microsoft Windows Server

Scripting (PowerShell, VB)

Understanding of Networking

Tools

Microsoft Endpoint Configuration Manager (MECM)

Windows Server Update Services

Trellix ePO

Job description

Location: UK - Bristol | Job-ID: 212800 | Contract type: Standard | Business Unit: Information Technology

Life on the team

Third Line Wintel Analyst – full-time on-site, Bristol

Competitive Salary + Both Core & Voluntary benefits

A new and exciting opportunity has arisen in Europe’s leading independent provider of IT infrastructure services. We are looking for a Security Cleared Third Line Analyst to join a small ‘onsite’ team supporting a well-known aerospace company. This role will be primarily focused on delivering BAU/Project services within a shared service delivery model and the successful candidate must be willing to go through DV clearance.

What you’ll do

The ideal Candidate will have a minimum of 3 years’ experience working in Managed Services, providing specialised support across Windows Server platforms. They should possess excellent troubleshooting skills and demonstrate the ability to make key technical decisions on their own accord. Excellent communication skills, both face to face and on the telephone, whilst having the ability to assess and prioritise tasks without close supervision is essential. A willingness to learn new technologies and adopt/develop new processes is key.

The key responsibilities of the role include:

• Designing, developing and deploying of technologies on Windows Platforms
• Offering solutions and workarounds to incidents/problems
• Working to SLA’s and deadlines
• Review of services and application delivery
• Prioritising and managing several tasks at a single time
• Establishing a good working relationship with wider teams and customers alike
• Keeping up to date with advancements in technology
• Identifying Continual Improvement opportunities

What you’ll need

The Candidate should have experience in the following:

• Active Directory experience: Group Policy, Forests, Domains, Domain Controller Roles, DNS, Permission Models, Delegation, Trust relationships, LDAP and Kerberos
• DHCP
• Internet Information Services
• Microsoft Windows Server (2016, 2019 & 2022) – including server core
• Windows 10
• PKI, N-cypher and Certificate Management
• Microsoft Endpoint Configuration Manager (MECM) for Windows patching and Application Deployments
• Windows Server Update Services
• Trellix ePO, ENS, Firewall, Application Control, DLP
• Scripting (PowerShell, VB, etc.)
• Print Services
• RSA

Desirable

• Core Windows infrastructure components
• Deploying of technologies on Windows Platforms
• Exposure to Virtualisation technologies
• Understanding of Networking – WAN / LAN + Firewalls + Routing

About us

With over 20,000 employees across the globe, we work at the heart of digitisation, advising organisations on IT strategy, implementing the most appropriate technology, and helping our customers to source, transform and manage their technology infrastructure in over 70 countries. We deliver digital technology to some of the world’s greatest organisations, driving digital transformation, enabling people and their business.