Third Line Network Support Engineer

Babcock International; Swindon; On-site; GBP 40,000 - 55,000; Full time

Job summary

Join a leading company as a Third Line Network Support Engineer at their Corsham site, pivotal in managing the UK's MOD military satellite communications. This full-time role involves fault investigation, system enhancement, and compliance with security requirements, offering generous benefits and excellent career development opportunities.

Benefits

Generous holiday allowance

Matched contribution pension scheme

Access to a Digital GP and health consultations

Employee share scheme

Payment of Professional Fees

10-days special paid leave for Reservists

Holiday Trading options

'Be Kind Day' for volunteering

Employee assistance programme

Qualifications

• Experience in the design and delivery of IP communication networks.
• Knowledge of IP network architectures.
• Knowledge of RF Satellite communications technology would be an advantage.

Responsibilities

• Provide third line support for Skynet communications.
• Manage installation and configuration of new system elements.
• Perform upgrades and enhancements as required.

Skills

IP communication networks

IP network architectures

RF Satellite communications technology

Education

Degree qualification

CCNP certification

Job description

Job Title: Third Line Network Support EngineerLocation: Corsham, Wiltshire
Compensation: Competitive Salary + Benefits
Role Type: Full time / Permanent
Role ID: SF 65401

At Babcock we're working to create a safe and secure world, together, and if you join us, you can play your part as a Third Line Network Support Engineer at our Corsham, Wiltshire site.

The role
As a Third Line Support Engineer, you'll have a role that's out of the ordinary. You will play a pivotal role in supporting the contract to manage and operate Skynet, the UK Ministry of Defence's (MOD) military satellite communications system and ground stations.

Day-to-day, you'll provide third line support to our customer, 3rd parties and the wider Skynet team, undertaking fault investigations and performing upgrades and enhancements.

• Responding to customer faults, network incidents and performance issues.
• Managing the installation and configuration of new system elements.
• Test and commissioning of new equipment and services.
• Ensuring new services and systems meet UK security requirements.
• Managing obsolescence within the existing system to ensure the system remains supportable and compliant to security requirements.

This role is full time, 37 hours per week and is based onsite at our Corsham, Wiltshire site. This role does require the successful candidate to be part of an on-call rota to support fault diagnosis and rectification outside of normal working hours.

Essential experience of the Third Line Support Engineer

• Experience in the design and delivery of IP communication networks.
• Knowledge of IP network architectures
• Knowledge of RF Satellite communications technology would be an advantage.

Qualifications for the Third Line Support Engineer
Ideally you will be degree qualified and have undergone the CCNP certification however, we value difference and don't have a fixed idea when it comes to background or education, provided you can show the required level of experience then we would like to hear from you.

Security Clearance
The successful candidate must be a sole UK national who is able to achieve and maintain Security Check (SC) security clearance for this role.

Many of the positions within our company are subject to national security clearance and Trade Control restrictions. This means that your eligibility for certain roles may be affected by your place of birth, nationality, current or former citizenship, and any residency you hold or have held. Further details are available at United Kingdom Security Vetting: clearance levels - GOV.UK (www.gov.uk).

What We Offer

• Generous holiday allowance
• Matched contribution pension scheme, with life assurance
• Access to a Digital GP, annual health check, and nutritional consultations through Aviva DigiCare+
• Employee share scheme
• Employee shopping savings portal
• Payment of Professional Fees
• Reservists in the armed forces receive 10-days special paid leave
• Holiday Trading is a benefit that allows UK Babcock employees to buy additional leave or to sell up to one working week of annual leave from their annual entitlement. This Window opens February through to March annually
• 'Be Kind Day' enables employees to take one working day's paid leave a year (or equivalent hours) to undertake volunteering work with their chosen organisation or registered charity
• Excellent development opportunities and benefits package including an employee assistance programme supporting physical, mental and financial wellbeing

Babcock International
For over a century Babcock has helped to defend nations, protect communities and build a better world. To continue, we must adapt, advance and be a sustainable business with a shared goal.

We are a disability confident committed employer. If you have a disability or need any reasonable adjustments during the application and selection stages, please email [e-mail] with the subject header 'Reasonable adjustments requirement'. We're committed to building an inclusive culture where everyone's free to thrive. We are happy to talk about flexible working - please ask about alternative patterns of work at interview.

Closing Date: 18/07/25

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