Therapy Support Worker

Livewell Southwest; West Alvington; Presencial; GBP 22.000 - 30.000; Jornada completa

Descripción de la vacante

Livewell Southwest is seeking a dedicated therapy support role to assist in assessment and treatment of patients across community and clinical settings. The post involves delivering a range of therapeutic activities, enabling access and participation in community support and social inclusion services.

It may require 7-day working, including bank holidays, with duties spanning administration, infection-control measures, and collaboration with senior therapists and colleagues to monitor patient

Formación

• RQF level 3 qualifications (e.g. A levels or T-Levels) or demonstrated ability to achieve a relevant level 3 qualification.
• Level 2 functional skills, or a level 3 apprenticeship pathway.
• Experience of formulating therapeutic relationships.

Responsabilidades

• Provide a continuing element of the overall therapy programme/treatment plan to clients within the setting.
• Monitor patients' progress and assist in making treatment decisions as part of ongoing assessment.
• Record and liaise with the senior therapist/worker to ensure accurate patient documentation.
• Support patients, their relatives and carers to regain and maintain maximal functional independence.

Conocimientos

Time management

Empathy

Communication

Educación

RQF level 3 qualifications

Descripción del empleo

To support all aspects of therapy assessment and treatmentof patients within the role setting. Facilitate a wide variety of therapeuticinterventions and activities depending on service needs (this may include, oneto one, group or joint working with colleagues). Provide support andsupervision to patients to enable access and participation in community-basedsupport and social inclusion services.

Provide support and supervision to patients to enableaccess and participation in community-based support and social inclusionservices. You may be required to undertake 7 day working, including bankholidays, this is subject to the terms and conditions set out in your contractof employment.

The post holder will work with patients referred to theservice who may have a wide range of acute/chronic conditions. To support therunning of the department including admin responsibilities and infectioncontrol measures.

This role may not be eligible for sponsorship under the Skilled Worker route; please refer to the Direct Gov website for more information with regards to eligibility.

All Livewell staff are expected to be able and willing to work across a 7 day service.

Main duties of the job

To provide a continuing element of the overall therapyprogramme/treatment plan to clients within the setting. This may includeclients with additional physical health needs, physical disability, behaviorsthat challenge and learning disabilities.

The post holder will be involved with monitoring thepatients progress, making some treatment decisions while assessing andre-assessing the patients progress.

The post holder will observe general behavior,functional ability, and response of patients and record the informationliaising with the senior therapist/worker.

To use knowledge and skills to engage patients intherapeutic activities to promote healthy psychological and physiologicalwellbeing. Encouraging self-management techniques were able.

Deliver, collect and instruct in the use of equipmentfor patients as part of their treatment plan.

Be responsible for material stock and maintenance stocklevels as required. Order equipment from the Community Equipment Service.

To support and encourage patients, their relatives andcarers in an active approach to regaining and maintaining maximal functionalindependence.

To be responsible for contributing to the planning,monitoring and evaluating of patient centred individual and / or groupactivities as part of a regular review of the service requirements if requiredwithin your team.

About us

Livewell Southwest is an independent, award-winning social enterprise delivering integrated health and social care services across Plymouth, South Hams, and West Devon, with specialist services in parts of Devon and Cornwall. Our teams work in community hospitals, GP practices, sports centres, and health hubs.

As an organisation with a strong social conscience we are guided by our values, kindness, respect, inclusivity, ambition, responsibility, and collaboration. We focus on transforming services to ensure sustainability, while empowering staff and those we serve.

We involve the people we care for, along with their families and carers, in shaping the care they receive, striving to deliver the right care at the right time and place. Centering our work on individual needs helps people lead healthy, independent lives.

We prioritise employees' development, offering protected CPD time, training pathways, leadership programs, and funding for qualifications like the Care Certificate and Nurse Training Scholarships. Our induction and preceptorship programs ensure a smooth transition into our organisation.

Livewell Southwest values diversity and encourages applications from all sections of the community, including those with armed forces experience, lived experience of mental health, neuro-diverse conditions and learning disabilities.

Job responsibilities

Responsibility for PeopleManagement

Participate in induction and support programmes inrelation to new staff and volunteers where appropriate.

To receive line management support and supervision

Responsibility for financial and/or physicalresources

The post holder will have no direct responsibility forfinances; however they will adhere to the relevant trust policies on financialissues.

The post holder will use Livewell Southwest resourcesresponsibly.

The post holder may be required to record and managepatients property as part of the role.

Responsibility for administration

Prioritises workload effectively, this could includescheduling your workday appropriately or managing your own diary ofappointments and visits (as well as mileage if applicable) This requires a highlevel of time management and organisation skills.

To be aware of, and adhere to, the correct proceduresfor ordering, maintaining and using materials and equipment as directed byregistered staff.

To participate in the planning and implementation ofoperational policies, projects and service development within the team.

To maintain accurate, comprehensive and up-to-dateclient records and related documentation in line with clinical guidance and LSWpolicy.

To be aware of, and act upon, LWSW and safety policies,including the prompt recording of any accident, incident, or other untowardevent involving self, patients or other staff.

To keep abreast of policy changes and developmentswithin LWSW and implement relevant LWS policies, protocols and guidelines.

To take a flexible approach to supporting colleagues intimes of caseload pressure, including working with colleagues to maintainsupport across the team within the resources available.

Report any changes in the patients condition or careneeds to the relevant therapist and document accordingly.

Maintain confidentiality of information being aware oftrust policies and local protocols and keeping up to date with changes

To access email and other information through LivewellSouthwest intranet

Responsibility for people who useour services

To form a rapport and professional relationship withpatients, maintaining clear boundaries for effective working practices.Understand own limitations, responsibilities and accountabilities. Respectpatient privacy, confidentiality, dignity, wishes and beliefs minimizing anynecessary discomfort at all times.

To support and encourage patients, their relatives andcarers in an active approach to regaining and maintaining maximal functionalindependence.

Work with groups and individual patients using a rangeof treatment and interpersonal skills, demonstrating empathy and goodobservational skills in order to assist an individual to achieve theirpotential/goals.

Other Responsibilities

To undertake practice supervision in line with practicesupervision policy.

To participate in staff appraisal including theformulation of personal development plans.

To support new and less experienced members of alldisciplines, both formally and informally, including students and placementswithin the team were appropriate.

To adhere to the Lone Working Policy and ensureprocedures are adhered to.

To understand how to apply changes in legislation,policies and procedures.

To undertake any other duties considered reasonable andappropriate by team manager.

COMMUNICATIONS AND RELATIONSHIPS

To liaise with the multi-disciplinary team and otheragencies involved in the patients care.

The post holder will need to be able to developprofessional and therapeutic relationships with the following groups: (thislist is for example and not exhaustive)

• Carers
• Families
• Physiotherapists
• Occupational Therapists
• Nurses
• Social Workers
• Doctors
• Managers
• Administrators
• External Agencies (e.g. community equipment provider, careagencies, Age UK, WPVC)

PHYSICAL DEMANDS OF THE JOB

The post holder may be expected to travel around Plymouth,South Hams, West Devon and in some cases Cornwall in the course of their duties as appropriate to role and setting.

The post holder may be exposed to unpleasant workingconditions including exposure to bodily fluids including vomit and sputum. This may also include exposure to animals andunhygienic environmental/housing factors when working out in thecommunity.

The post holder may be exposed to emotionally distressingsituations on a regular basis, seeing people with mental illness, learningdisabilities, physical disabilities and complex health needs. These includechallenging and unpredictable behaviour.

There is a need to develop rapport and effectivetherapeutic working in a pressured environment with a high turnover of patientswhose needs are many and varied.

The role will involve use of IT and VDU equipment on aregular basis.

This role will require the individual to use appropriatemanual handling skills and equipment related to this role e.g. use of hoists,wheelchairs etc.

They may need to stay in static postures(kneeling/standing) move and adjust equipment in patients immediate vicinityto maximise their independence and assist patients during transfers.

The post holder may, on occasions, be required to assistwith other duties to cover periods of staff absence.

The post holder may be exposed to the risk of physicalassault and injury.

For those working in the community, the post holder will berequired to be lone working and will be expected to use appropriate loneworking devices/apps.

ADDITIONAL INFORMATION FOR ALL POSTS

As part of your role there will be occasional requirementto draw upon appropriate shared skills to support holistic assessments.

The shared skills you are requested to complete for yourrole/team are detailed in the LSW shared skills matrix. Some of the sharedskills (as listed below) may already be a core part of your role and you willnot be required to do any additional training on these.

RiskManagement

In accordance with the Risk ManagementStrategy, employees will participate, whenever required, with the riskmanagement process. They will support line managers by attending mandatory andstatutory training, completing incident/accident forms for every adverse eventor near miss that occurs, report all defects and complaints, and communicateany dangerous situation to individuals potentially at risk.

Health and Safety at Work

You must co-operate with those in authority and others inmeeting the statutory requirements and in following policies andprocedures. A copy of the Health andSafety Policy is available from the intranet or from the Risk ManagementDepartment.

You are reminded that in accordance with the Health andSafety at Work Act 1974 you have a duty to take reasonable care to avoid injuryto yourself and to others affected by your work activities.

You will be notified where your post carries a requirementfor immunisation.

You may be required to be able to undertake physicalintervention training and participate in physical intervention as part of aphysical intervention team and Basic Life Support (BLS).

Safeguarding Children and Adults

All employees have a duty to safeguard and promote thewelfare of children and adults and are required to act in such a way that atall times safeguards their health and wellbeing. Familiarisation with and adherence tonational and local safeguarding adults and children policies is an essentialrequirement upon all employees. Livewell Southwest has specific safeguardingpolicies and in addition, employees also have a responsibility to practice andwork within the multi-agency policy developed by the Safeguarding Adults Boardand the Safeguarding Children Board. Staff are also required to participate inrelated mandatory/statutory training.

Additional Requirements

• Demonstrates the values required to work in this role, including demonstration of commitment to Livewell southwest values.
• Develops and maintains positive and appropriate relationships with service users, families and carers, demonstrates, kindness, empathy and respect at all times.

Qualifications

• Regulated Qualifications Framework (RQF) level 3 qualifications (e.g. A levels or T-Levels) or demonstrated ability and commitment to achieve a relevant level 3 qualification. Level 2 functional skills, or as a level 3 apprenticeship such as the Senior Healthcare Support Worker apprenticeship (or other level 3 qualification pathway)

Experience

• Experience of formulating therapeutic relationships.
• Previous experience of working within a healthcare setting or similar role(employment, work experience, volunteering)

Knowledge

• Understanding of mental health,
• physical health, learning
• disability conditions
• Understanding of the role of
• Occupational therapist,
• Physiotherapist, wider members
• of the multi-disciplinary team
• Understanding of own role boundaries
• Understanding of Livewell Southwest as an organisation,
• its service provision and what it means to be a community interest company.

Specific Skills

• Time management
• Ability to frequently travel independently and in a timely manner between Livewell Southwest sites and community locations including areas not served by public transport
• Understanding of Policies and
• Procedures relevant to role
• Understanding of local and national guidelines relating to the role

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.