Mental Health Wellbeing Practitioner

NHS Jobs; Plymouth; On-site; GBP 30,000 - 42,000; Full time

Job summary

Livewell Southwest in Plymouth is seeking a skilled professional to provide supervision and day-to-day support to junior staff, assist with induction, learning and development activities, and participate in appraisal processes within the team.

You will contribute to governance and policy implementation, ensure accurate clinical records, coordinate assessments and interventions, and collaborate with families, carers and multidisciplinary teams across office, community and service settings.

Job description

4.1 Responsibility for People Management

Provide supervision and day-to-day support to junior staff as directed by senior colleagues. Assist with staff induction, learning and development activities. Monitor the practice and development of junior staff and provide feedback to supervisory staff. Participate in appraisal and performance management processes where delegated. Demonstrate positive role modelling and clinical leadership behaviours within the team.

4.2 Responsibility for financial and/or physical resources

Use organisational resources effectively and identify opportunities for efficiency improvements. Maintain the safe use and security of organisational equipment and property. Ensure resources are used appropriately in accordance with organisational policies and procedures

4.3 Responsibility for administration

Maintain accurate, timely and comprehensive clinical records using approved electronic systems. Plan and organise assessments, appointments and interventions for service users. Produce clear written reports, correspondence and documentation for service users and partner agencies. Ensure information is shared securely and in accordance with information governance requirements. Assist with data collection, service monitoring and evaluation activities

4.4 Responsibility for people who use our services

Provide direct support, assessment, care coordination and psychologically informed interventions to people with severe mental health difficulties. Work with service users experiencing significant distress and complex emotional needs. Conduct risk assessments and contribute to care and treatment planning. Work collaboratively with families and carers where appropriate and in accordance with the wishes of the service user. Participate in multidisciplinary reviews and communicate complex and sensitive information in a skilled and compassionate manner. Advocate for service users and support person-centred decision-making.

4.5 Responsibility for implementation of policy and/or service developments

Contribute to audit, research and service evaluation activities and support implementation of findings. Participate in clinical governance arrangements and quality improvement initiatives. Support the implementation of organisational policies, procedures and service developments within the team. Participate in service promotion and development activities where appropriate.

4.6 Other Responsibilities

Maintain and utilise information systems effectively to support safe and effective practice. Participate in research, audit and development activities relevant to the service. Ensure compliance with safeguarding, infection prevention, health and safety, risk management and information governance requirements. Participate fully in supervision, appraisal and mandatory training processes.

5. COMMUNICATIONS AND RELATIONSHIPS

The post holder will establish and maintain effective working relationships with service users, families, carers, multidisciplinary team members, primary care services, third sector organisations and other partner agencies. The role requires highly developed communication skills to: Build therapeutic and supportive relationships with individuals experiencing significant mental distress. Communicate highly sensitive and complex information in a manner appropriate to individual understanding and circumstances. Participate effectively in multidisciplinary meetings and reviews. Provide detailed written reports and clinical documentation. Liaise and negotiate with partner agencies regarding care arrangements and support needs. Receive and utilise supervision constructively to enhance practice and service user outcomes.

6. PHYSICAL DEMANDS OF THE JOB

Physical Effort Regular travel between office, community and service user locations. Occasional participation in physical intervention training and management of challenging situations where required. Frequent use of display screen equipment and telephone/video consultation systems.

Mental Effort Sustained concentration when conducting assessments, care planning, risk assessments and maintaining clinical records. Frequent requirement to analyse complex information from multiple sources and make informed judgments. Managing competing priorities and caseload demands.

Emotional Effort Regular exposure to highly distressing circumstances and service users experiencing significant emotional distress. Managing complex risk situations and safeguarding concerns. Supporting service users and families through periods of crisis, relapse and recovery.

Physical Skills Standard keyboard and computer skills. Ability to utilise electronic record systems and communication platforms. Ability to undertake duties associated with physical intervention training where required.

Working Conditions Work undertaken across office, community, telephone and video consultation settings. Lone working may be required within agreed organisational procedures and risk management arrangements. Exposure to unpredictable and challenging behaviours associated with mental health presentations.

7. ADDITIONAL INFORMATION FOR ALL POSTS

The post holder is required to comply with all relevant policies and procedures pertinent to their post. Current versions can be found on the intranet or via your manager. The areas listed below are those Livewell Southwest currently places particular emphasis on. Failure to follow correct policies and procedures may result in disciplinary action.

7.1 Risk Management

In accordance with the Risk Management Strategy, employees will participate, whenever required, with the risk management process. They will support line managers by attending mandatory and statutory training, completing incident/accident forms for every adverse event or near miss that occurs, report all defects and complaints, and communicate any dangerous situation to individuals potentially at risk.

7.2 Health and Safety at Work

You must co-operate with those in authority and others in meeting the statutory requirements and in following policies and procedures. A copy of the Health and Safety Policy is available from the intranet or from the Risk Management Department. You are reminded that in accordance with the Health and Safety at Work Act 1974 you have a duty to take reasonable care to avoid injury to yourself and to others affected by your work activities. You will be notified where your post carries a requirement for immunisation. You may be required to be able to undertake physical intervention training and participate in physical intervention as part of a physical intervention team and Basic Life Support (BLS).