Therapy & Specialist Services Administrator

Allscreens Nationwide Ltd; Ormskirk; On-site; GBP 22,000 - 27,000; Full time

Job summary

Mersey Care NHS Foundation Trust is seeking a Band 3 Secretary/Administrator to join the Therapy & Specialists Hub within Community Care Services. The role provides high-quality administrative and support to AHP & Therapy services, working independently on a broad range of tasks and supporting clinical teams and patients.

Responsibilities include organising clinics, data entry for patient records, handling calls and correspondence, and ensuring accurate record-keeping.

Qualifications

• Experience as a Secretary/Administrator preferred but not required.
• Ability to manage diary/appointments and patient records.
• Strong communication with clinical teams and external partners.

Responsibilities

• Provide comprehensive administrative support to AHP & Therapy services.
• Organise clinic appointments and maintain electronic patient records.
• Handle telephone, email and general enquiries.
• Support patient record documentation and appointment letters/discharges.
• Maintain supplies and order equipment.
• Produce statistics and reports from computerised systems.
• Supervise other administrative staff.
• Maintain confidentiality per Information Governance guidelines.
• Attend MDT meetings and service/team meetings.

Skills

Reception duties

Data entry

Records management

Confidentiality

Customer service

Job description

Mersey Care NHS Foundation Trust is seeking a Band 3 Secretary/Administrator to join the Therapy & Specialists Hub within Community Care Services. The role provides high-quality administrative and support to AHP & Therapy services, working independently on a broad range of tasks and supporting clinical teams and patients.

Responsibilities include organising clinics, data entry for patient records, handling calls and correspondence, and ensuring accurate record-keeping.