Therapy Admin: Frontline Reception & Data (Band 3)

Allscreens Nationwide Ltd; Hampstead; On-site; GBP 31,000 - 32,000; Full time

Job summary

Royal Free London NHS Foundation Trust is seeking a Band 3 Therapy Services Administrator to provide essential administrative support to the therapy services directorate. You will deliver a friendly frontline service to patients and staff, manage data entry, clinic preparation and reception duties, and help drive service improvements.

The role focuses on efficient administration, data quality, and customer care, ensuring positive experiences for visitors and smooth operation of outpatient

Qualifications

• Experience providing administrative support in a clinical or NHS setting.
• Strong data entry and database management abilities.
• Excellent reception and customer care for patients and staff.

Responsibilities

• Provide administrative support for the therapy services directorate.
• Deliver a friendly, efficient frontline service to patients and staff.
• Manage data entry, general administration and clinic preparation services.
• Assist in set-up and administrative design of the services.
• Monitor and improve departmental databases and data quality.
• Ensure high standards of customer care in outpatient services.
• Be first point of contact for queries regarding the services.

Skills

Administrative skills

Customer service

Data entry

Reception duties

Job description

Royal Free London NHS Foundation Trust is seeking a Band 3 Therapy Services Administrator to provide essential administrative support to the therapy services directorate. You will deliver a friendly frontline service to patients and staff, manage data entry, clinic preparation and reception duties, and help drive service improvements.

The role focuses on efficient administration, data quality, and customer care, ensuring positive experiences for visitors and smooth operation of outpatient