Therapies Clerical Officer

University Hospitals of Morecambe Bay NHS Foundation Trust; Kendal; On-site; GBP 20,000 - 30,000; Full time

Job summary

A healthcare provider in the UK is seeking motivated individuals to join their Therapy Administration Team. You will provide essential administrative support in the Physiotherapy Department, booking appointments and maintaining records. Candidates should possess excellent communication and organizational skills and be willing to engage positively with patients and staff. The role is based at Westmorland General Hospital with potential travel to other sites.

Qualifications

• Excellent communication and organisational skills.
• Positive approach to service improvement.
• Ability to work with patients, relatives, and staff.

Responsibilities

• Booking appointments and supporting out-patient clinics.
• Maintaining departmental records using the clinical electronic record system.
• Carrying out general office duties and providing admin support to the Therapies team.

Job description

Overview

We are looking for individuals with excellent communication and organisational skills to join our Therapy Administration Team. Working as part of an integrated support team, you will be based in the reception area of our Physiotherapy Department welcoming patients and visitors to the department and providing administrative support for their appointments. You will be based at Westmorland General Hospital but may occasionally travel to other sites when needed. You will join our team of experienced administrative and clerical staff and will utilise your communication skills, working with patients, relatives and staff with a positive approach to service improvement.

Responsibilities

• Booking appointments and supporting out-patient clinics.
• Maintaining departmental records using the clinical electronic record system.
• Carrying out general office duties and providing admin support to the Therapies team.

About the sites

We operate from three main hospitals: Furness General Hospital (FGH) in Barrow, the Royal Lancaster Infirmary (RLI), and Westmorland General Hospital (WGH) in Kendal, as well as a number of community healthcare premises including Millom Hospital and GP Practice, Queen Victoria Hospital in Morecambe, and Ulverston Community Health Centre. FGH and the RLI have a range of General Hospital services with full Emergency Departments, Critical/Coronary Care units and various Consultant-led services. WGH provides a range of General Hospital services, together with an Urgent Treatment Centre to help with non-life threatening conditions such as broken bones and minor illnesses. All three main hospitals provide planned care including outpatients, diagnostics, therapies, day case and inpatient surgery, with local outreach services and diagnostics across Morecambe Bay.

How to apply

For further details / informal visits contact: Name: Philip Conlin
Job title: Therapies Assistant Service Manager
Email: [e-mail]
Telephone: [phone]
Available Monday - Friday 09:00 - 15:00