Theatre Receptionist

NHS; Stafford; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading healthcare provider in Stafford is seeking a Theatre Receptionist. You will be the first point of contact for patients and visitors, ensuring they are received and directed appropriately. Ideal candidates will have previous reception experience and excellent communication skills. The role involves administrative tasks, answering phone calls, and assisting with patient records. Working days are Monday to Saturday with a commitment to quality care.

Qualifications

• Experience in a hospital environment is desirable.
• Ability to efficiently receive and direct patients and visitors.
• Strong administrative skills required.

Responsibilities

• Greet patients and visitors upon arrival.
• Provide general administrative support including filing records.
• Answer phone calls and relay information.

Skills

Communication skills

Time management

IT skills

Previous reception experience

Job description

Overview

Theatre Receptionist role at University Hospitals of North Midlands NHS Trust. Closing date: 22 September 2025.

The following sponsorship note applies: University Hospitals of North Midlands NHS Trust is unable to provide sponsorship for this role in line with UKVI guidelines and legislation. If you hold a graduate visa, you may apply, but UHNM will be unable to offer sponsorship at the end of your graduate visa; you must have at least six months remaining before expiry at the start of employment for training and operational reasons.

Theatres at County consists of a suite of 7 theatres, a modular unit and an ambulatory unit which cover many different specialties.

We have a post available for a Theatre Receptionist and are looking to recruit individuals with passion and vision. Are you the motivated, enthusiastic, energetic person we are looking for?

The successful candidate will be the first point of contact, greeting all who come through the doors. Working days Monday to Saturday for elective theatres with 24hr cover for anaesthetic support.

Previous applicants need not apply.

Main duties of the job

• You will be responsible for ensuring patients, visitors and staff are correctly received and directed into the department.
• The role will also include filing records, answering the phone, relaying information and general administration.
• Previous experience as a Receptionist with a working knowledge of a hospital environment would be desirable.
• If you have previous experience and IT skills, we would like to hear from you. Good communication and time management skills are essential.

About us

University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. Based across two sites, Royal Stoke in Stoke-on-Trent and County Hospital in Stafford, we are proud to serve around three million people and we're highly regarded for our facilities, teaching and research. We are the specialist centre for major trauma for the North Midlands and North Wales.

All of our employees make a valuable contribution regardless of role here at UHNM and we are proud of our wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their true potential.

UHNM create and encourage a culture of inclusion, providing equal opportunities for career development that are fair and transparent. We are committed to being a diverse and inclusive employer and foster a culture in which all staff feel valued and respected. In return we ask all of our employees to make a commitment to the values, co-created by our staff, patients and carers, and that unite us as a Trust.

At University Hospitals of North Midlands NHS Trust we know that investing in, supporting and developing our staff has a direct impact on the quality of care that we deliver. Our employees are as important as our patients and the population that we serve.

Job responsibilities

For more information on working for the Trust, please see the attached Job Description and Person Specification.

Person Specification

Experience of job

• Able to use appropriate services and networks applicable to the Trust

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

University Hospital of North Midlands NHS Trust