Theatre operations trainee

Hachette UK; City Of London; On-site; GBP 10,000 - 40,000; Part time

Job summary

A leading UK employer is seeking a theatre operations trainee for a 12-week training program. This role involves managing front of house and bar operations to ensure exceptional customer service. Ideal candidates should have a background in theatre operations and a willingness to work evenings and weekends. The program offers hands-on training and mentorship, providing a foundation for future careers in house management.

Qualifications

• Must have the right to work in this type of role in the UK.
• Willingness to work evenings and weekends.

Responsibilities

• Manage the front of house and bar teams.
• Ensure exceptional customer service and operational efficiency.

Skills

Knowledge and experience of working in a busy environment

Customer service

Ability to work calmly under pressure

Cash and stock handling

Job description

Overview

Closing date for applications: 26 October 2025 at 6.00pm

Salary: £16.22 per hour

Are you looking to take a step up in theatre operations? This 12-week training programme, open to individuals from a seeking-sanctuary background, offers hands-on experience, mentorship, and the chance to develop key skills in a supportive environment.

Nimax Theatres are looking for a theatre operations trainee as part of Good Chance’s Stage Door programme, a professional development opportunity open specifically to individuals who have a background of seeking sanctuary with lived experience of forced displacement. You will join a team of theatre operations supervisors with the aim of developing the skills and experience required to step into a supervisory role. Throughout a 12-week training program, you will receive hands-on training and mentorship to build your ability to manage the front of house and bar teams, ensuring exceptional customer service, operational efficiency, and a safe, welcoming environment. These transferable skills are recognised across the theatre industry and will provide an excellent basis for a future career in house management in any theatre or venue environment.

Nimax and Good Chance are looking for people who already have a strong foundation of experience in theatre operations, and who are excited to continue developing these skills within a supportive professional environment. Candidates must have the right to work in this type of role in the UK.

Knowledge, skills & experience

Essential

• Knowledge and experience of working in a busy environment
• Experience of customer service
• Works calmly under pressure
• Willingness to work evenings and weekends, subject to external training and development commitments
• Experience of cash and stock handling

Desirable

• Venue experience
• Experience at managing others
• First aid certificate

To find out more information, including a full job description, visit the Good Chance website via the 'Apply' button.

Nimax Theatres Limited is an equal opportunities employer. We value diversity and are committed to creating an inclusive environment for employees, job applicants and customers alike. We actively encourage job applications from individuals of all backgrounds who meet the eligibility criteria for this role.

Please state in your application that you found this role through Creative Access.