The Reserve - Laundry Porter

Chester Zoo; Chester; On-site; GBP 18,000 - 22,000; Full time

Job summary

A new luxury lodge resort at Chester Zoo is seeking a Laundry Porter to ensure cleanliness and organization of linens, contributing to an exceptional guest experience. Ideal candidates are reliable and flexible, with team spirit and a willingness to learn in a unique working environment surrounded by wildlife.

Benefits

Pension Scheme

Food & Beverage Discounts

Employee Discount Rates

Long Service Incentives

Team Member pass for zoo visits

Amazing working environment

Qualifications

• Previous laundry or housekeeping experience is a plus but not essential.
• Positive attitude and willingness to learn.
• Flexible availability, including weekends and holidays.

Responsibilities

• Support the flow of linen and towels across The Reserve.
• Ensure all used linen is correctly sorted and prepared for laundry.
• Maintain the cleanliness and order of laundry areas.

Skills

Organised

Reliable

Efficient

Flexible

Job description

Location Description

The Reserve is a new and exciting luxury lodge resort set in the grounds of Chester Zoo. Nestled in nature and designed to offer an unparalleled guest experience. The Reserve combines world-class amenities with a unique sense of adventure and tranquillity.

Job Description

Position Overview

A new and exciting luxury lodge resort set in the grounds of Chester Zoo is opening August 2025 and we are on the lookout for a Laundry Porter to join the team.

The Reserve is an exciting development of 51 savannah inspired luxury lodges, overlooking a beautiful lake or our giraffe habitat and connecting directly to the stunning Heart of Africa zone of Chester Zoo. From immersive experiences to quiet relaxation, The Reserve is a place to make lasting memories.

The Reserve combines comfort, nature, and outstanding service—and clean, fresh linen is a key part of that experience.

Responsibilities:

• Support the flow of linen and towels across The Reserve, from delivery to collection
• Ensure all used linen is correctly sorted, stored, and prepared for laundry
• Organise and stock the housekeeping department with fresh linen and supplies
• Assist with basic laundry duties
• Maintain the cleanliness and order of laundry areas and stockrooms
• Work closely with the housekeeping team to meet daily operational needs
  
  

What We’re Looking For:

• A team player who’s organised, reliable and efficient
• Positive attitude and willingness to learn
• Flexible availability, including weekends and holidays
• Previous laundry or housekeeping experience is a plus but not essential
  
  

Troo Benefits

• Pension Scheme: Gear up for the future with our pension scheme that ensures your financial stability.
• Fantastic Food & Beverage Discounts: Calling all foodies! Enjoy mouthwatering discounts at our partnered restaurants and bars. Savor the flavours and make your taste buds dance with delight.
• Mind-Blowing Employee Discount Rates: As a TROO Hospitality team member, you get exclusive access to unbeatable travel discounts.
• Long Service Incentives: Dedication deserves celebration! Our Long Service Incentives honour your commitment with special rewards and recognition for your loyalty over the years.
• Team Member pass so you can visit the zoo during your time off.
• An amazing working environment - Where else can you see critically endangered animals from your office window or stroll among rare giraffes and tigers on your lunch break.
  
  

For more information please visit the Troo Hospitality website or to apply click

Laundry Porter - TROO Hospitality