The Not Forgotten – Events Coordinator

Confederation of Service Charities; London; Hybrid; GBP 25,000 - 45,000; Full time

Job description

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The Not Forgotten (TNF) enriches the lives of injured service personnel. We provide entertainment and recreational activities for a broad demographic of wounded, injured and sick serving personnel and veterans from the Tri-Service and Merchant Navy community.

With emphasis on engagement through a personal approach, and with the beneficiary firmly at the heart of everything we do, TNF are looking for an individual event delivery expert, people-centric communicator, exceptional team player and used to administrating the end-to-end delivery of events and activities. You will also be adept at integrating supporters and stakeholders to deliver high quality events within budget.

Benefits for an Events Coordinator choosing to work with TNF include:

• Full time competitive annual salary.
• Flexible working – 35 hours per week. Flexible working with the expectation to attend routine business rhythm in the London office in person at least three days a week.
• Pension (after probation) automatically enrolled into a Group Personal Pension Plan.
• Generous annual leave allowance including Christmas closure.
• Sickness allowance (after probation).
• Employee Assistance Program along with 24/7 access to BUPA wellbeing application.
• Annual Personal Training & Development budget.
• Life Assurance of three times annual salary.

In return for this we are looking for someone who has:

• Team working across the charity and ability to work independently and plan own workload and get going with projects on your own.
• Excellent IT and IM skills, with sound data analysis and visualisation skills including ability to convey complex and multi-source data to different stakeholders.
• Strong analytical thinker and excellent data literacy (and attention to detail), combined with the ability to present insights in accessible and relevant ways.
• An understanding of the charity sector.
• Robust, confident ‘can do’ attitude that thrives on challenges and calm under pressure.

Key responsibilities:

• Assisting the Head of Events (Delivery) in the logistical running and administration of events as required on an event-by-event basis.
• Coordinate an annual programme of relevant and accessible activities, events, and outings that keep beneficiaries engaged, and active.
• In the planning, communication and execution of events, being constantly mindful and sympathetic to the significance of the beneficiaries, benefactors or supporters.
• Support the Head of Events (Delivery) to carry out data queries for campaigns, recording contact histories, campaign links and source codes.
• Maintain efficient GDPR CRM compliant records.
• Handle incoming calls from existing and potential beneficiaries, benefactors or supporters, providing information on TNF events availability and assisting with registering.
• Assisting the Head of Events (Delivery) with financial tasks including processing incoming invoices and expenses and support annual budgeting, quarterly forecasting and regular reporting.
• Comply with all Health & Safety requirements, including carrying out event risk assessments.
• Represent the TNF at a variety of events, including Royal and prestige events.

To hold a full UK driving Licence and have access to a road worthy vehicle and business insurance. TNF are committed to ensuring the wellbeing and safety of all our beneficiaries, this includes developing, implementing, and maintaining effective recruitment policies and procedures to promote the safeguarding of these beneficiaries. Before commencing employment, the Head of Business Operations & Finance undertakes pre-employment checks on all applicants who have been offered a role with the Charity. These checks include an Enhanced Disclosure and Barring Service (DBS), which will be renewed every 3 years, the right to live and work in the UK, as well as two satisfactory references.

All staff will be required to complete training on Safeguarding Adults within their first week of employment.

Application Information:

A detailed job description can be requested from Steve Bates.

Please send your CV and a cover letter no longer than two pages to Steve Bates.

Applications will close at 6pm on 28 February 2025.

Shortlisting and interviews will take place w/c 3 March 2025.

As a signatory of the Armed Forces Covenant, TNF welcomes applicants who are veterans and/or reservists.