Textiles Store Associate - Customer-Focused Sales

Naylor's Equestrian Llp; United Kingdom; Remote; GBP 21,000 - 25,000; Full time

Job summary

Naylor's Equestrian Llp is seeking a Store Colleague for our textiles section in St Albans. You will greet customers, share product information, and assist with stock replenishment and store presentation on a fast-paced shop floor.

Join a friendly team focused on delivering excellent service. You’ll handle transactions, support deliveries, and help maintain store standards while learning new skills and developing in a retail environment.

Qualifications

• Excellent customer service and communication skills.
• Ability to identify customer needs and promote products.
• Strong teamwork and a positive attitude.
• Good organisational skills and ability to handle tasks on the shop floor.

Responsibilities

• Deliver a welcoming experience to customers and provide product information.
• Achieve team sales objectives by identifying needs and recommending items.
• Maintain high standards of presentation and keep fixtures clean and tidy.
• Replenish stock and ensure products are displayed correctly.
• Assist with transactions, stock processing and deliveries.
• Follow store policies, health and safety rules and procedures.
• Work collaboratively to ensure smooth day-to-day store operations.

Skills

Customer service

Sales

Communication

Teamwork

Stock replenishment

Job description

Naylor's Equestrian Llp is seeking a Store Colleague for our textiles section in St Albans. You will greet customers, share product information, and assist with stock replenishment and store presentation on a fast-paced shop floor.

Join a friendly team focused on delivering excellent service. You’ll handle transactions, support deliveries, and help maintain store standards while learning new skills and developing in a retail environment.