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Textile Manager

Elis

Liverpool City Region

On-site

GBP 30,000 - 40,000

Full time

27 days ago

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Job summary

An established industry player is seeking a proactive Textile Manager to oversee linen management and enhance customer satisfaction. In this dynamic role, you will ensure product availability while optimizing textile spend and driving continuous improvement initiatives. Your ability to analyze data and work cross-functionally will be key to success. This position offers a supportive environment for career growth and development, with a focus on maximizing value for customers through innovative practices. If you are ready to take your career to new heights, this opportunity is for you!

Benefits

33 Days Holiday

Company Pension

Discounted Gym Membership

Employee Assistance Programme

On-site Parking

Private Medical

Life Assurance

Qualifications

Ability to analyze and interpret data for decision-making.
Experience in a customer-focused service environment.

Responsibilities

Monitor demand and ensure customer product availability.
Collaborate with teams to address customer needs and best practices.
Manage financial aspects of the linen pool.

Skills

Cross-functional collaboration

Data analysis

Organizational skills

Flexibility

Education

Degree or equivalent work experience

Tools

MS Office

ERP systems

About a career with Elis

Elis is a leading provider of professional garments and linen rental and care services. At group level, this activity represents 80% of its revenue and requires a yearly investment of several hundred million pounds. The optimization of this investment in terms of cost, quality and added value for our customers is a strategic priority for the group and in the UK.

Our business is based on the circular economy, giving our customers the opportunity to use many products through rental rather than having to buy them. We ensure products are designed and maintained to provide superior functionality and durability.

As a Textile Manager, your job will be to control the linen management for a site, ensuring that customer product availability is maximised whilst controlling the textile spend and ensuring that Elis realise maximum value from their investment in textiles.

Your Mission at Elis

Proactively monitor the demand into the site, highlighting where customer demands are difficult to fulfil, considering why and agree action plans.
Liaising with colleagues in Account Management and Customer Services to address customer demands and drive best practice.
Work with Operations Manager to ensure rewash and rag out processes on site are compliant with standards to minimise unnecessary linen investment.
Monitor all elements of financial impact of the linen pool (Budgets)
Forecast demand, taking into account seasonal demand and local events, ensuring service is maintained.
Provide weekly, monthly, quarterly reporting in line with business needs.

What will make you stand out?

Ability to work cross-functionally with all levels and roles within the laundry.
Good attention to detail, with the ability to analyse and interpret data, summarising it in an appropriate form for others.
Ability to organise self and others to ensure tasks are carried out in a timely manner.
IT literate (MS Office, ERP systems).
To be flexible and able to react quickly to the needs of the customer and business.
Educated to degree or equivalent / work experience working in a highly customer-focused service environment.
Experience of continuous improvement programmes.

What's on offer?

33 Days Holiday
Company Pension
Discounted Gym Membership
Employee Assistance Programme
On-site Parking
Private Medical
Life Assurance

Don't miss out on this exciting opportunity. Are you ready to take your career to the next level? We are able to offer and encourage career growth and have national coverage to facilitate ambition.