Test Technician - Customer Support Centre

RTX; Harlow; On-site; GBP 32,000 - 42,000; Full time

Job summary

RTX in the United Kingdom is seeking a Test Technician for the Customer Support Centre in Harlow. You will test and diagnose legacy and new electronic assemblies, down to component level, using specialist test equipment and old drawings/documentation when needed.

You will ensure product quality, meet contractual turn-around times, and support investigations while documenting results and contributing to efficiency improvements in the test area.

Qualifications

• ONC/BTEC5 in electronics or equivalent is required.
• Experience testing and diagnosing complex analogue and digital electronic assemblies, including RF (>1 GHz).
• Ability to set up and utilize various types of lab equipment for manual production test and debugging.
• Ability to interpret circuit diagrams and communicate circuit functionality effectively.
• Ability to work to production schedules and contractual requirements.

Responsibilities

• Test and diagnose new and legacy electronic assemblies down to component level and recommend corrective actions.
• Perform functional testing of assemblies to contractual, quality and schedule requirements.
• Diagnose test equipment related faults.
• Execute preventative maintenance and calibration plans for test equipment.
• Record accurate test records and provide yield/failure reports.
• Assist engineering with investigations and initiatives.
• Aid continual improvement of efficiency in designated test areas.

Skills

Analogue & digital electronics

RF testing (>1 GHz)

Circuit diagrams interpretation

Manual production test & debug

Production scheduling adherence

Lab equipment operation

Cross-disciplinary communication

Education

ONC/BTEC5 in electronics or equivalent

Tools

Lab/test equipment

Proprietary test equipment

Job description

Date Posted:

2026-10-13

Country:

United Kingdom

Location:

Harlow, Essex

Position Role Type:

Onsite

Job Title

Test Technician - Customer Support Centre

Grade

P2

Function

Manufacturing

Location

Harlow, Essex

Security

Clearance Required

Baseline (BPSS)

Duration

Permanent/Full-time

Raytheon UK:

At Raytheon UK, we take immense pride in being a leader in defence and aerospace technology. As an employer, we are dedicated to fuelling innovation, nurturing talent, and fostering a culture of excellence.

Joining our team means being part of an organisation that shapes the future of national security whilst investing in your growth and personal development. We provide a collaborative environment, abundant opportunities for professional development, and a profound sense of purpose in what we do. Together, we are not just advancing technology; we're building a community committed to safeguarding a safer and more connected world.

About the role:

As part of the Customer Support Centre Team working primarily on legacy products. You will be expected to test and diagnose faults at system level down to component level on both new and customer returned products. You will be working on equipment that may no longer be supported and may therefore be expected to work from old drawings / documentation with limited information. You will be expected to use a wide variety of proprietary and special to type test equipment.

As part of the CSC team you will be responsible to ensure product quality is of the highest standards, delivery schedules and the contractual turn-round times for customer returns are achieved.

Responsibilities (What your day will look like):

• Test and diagnose new and legacy complex electronic assemblies down to component level and recommend appropriate corrective actions
• Perform functional testing of electronic assemblies to required contractual, quality and schedule requirements
• Diagnose test equipment related faults
• Execute preventative maintenance and calibration plans for test equipment
• Record accurate test records and provide requested yield & failure reports
• Assist engineering with any ongoing investigations / initiatives
• Aid the continual improvement of efficiency in designated test area(s)

Skills and Experience:

Essential:

• Minimum of ONC/BTEC5 in electronics or equivalent (or relevant RF (Radio Frequency) experience
• Must have significant experience with testing and diagnostics of complex analogue and digital electronic assemblies, including RF (>1Ghz) down to component level
• Proven ability to set up and utilise various types of lab equipment for manual production test & debug purposes
• Have a good understanding of electronics (including theoretical and practical knowledge of analogue and digital circuitry), able to interpret circuit diagrams and communicate circuit functionality effectively
• Can interpret test specifications to carry out manual production test requirements & debug
• Can work to production schedules without detracting from product quality and any contractual requirements

Desirable:

• HNC in Electronics (or equivalent) or relevant RF experience
• Test experience, preferably in a manufacturing environment
• Confident, self-starter who can operate with little supervision
• Ability to communicate at all levels across a range of disciplines

Benefits and Work Culture

Benefits

• Competitive salaries.
• 25 days holiday + statutory public holidays, plus opportunity to buy and sell up to 5 days
• Contributory Pension Scheme (up to 10.5% company contribution)
• Company bonus scheme (discretionary).
• 6 times salary 'Life Assurance' with pension.
• Flexible Benefits scheme with extensive salary sacrifice schemes, including Health Cashplan, Dental, and Cycle to Work amongst others.
• Enhanced sick pay.
• Enhanced family friendly policies including enhanced maternity, paternity & shared parental leave.

RTX

Raytheon UK is a landed company and part of the wider RTX organisation. Headquartered in Arlington, Virginia, USA, but with over 180,000 employees globally across every continent, RTX provides advanced systems and services for commercial, military and government customers worldwide and comprises three industry-leading businesses – Collins Aerospace Systems, Pratt & Whitney, and Raytheon.

Supporting over 35,000 jobs across 13 UK sites, RTX is helping to drive prosperity. Each year our work contributes over £2.7bn to the UK economy and offers a wealth of opportunities to 4,000 suppliers across England, Scotland, Wales and Northern Ireland. We're investing in all corners of the country, supporting 29,040 jobs in England, 3,040 in Northern Ireland, 1,900 in Scotland and 1,600 in Wales.

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