Test Manager - EPOS

Proactive Appointments; Greater London; Hybrid; GBP 65,000 - 85,000; Full time

Job summary

Proactive Appointments is seeking an experienced Test Manager to lead a high-profile EPOS programme in a large-scale retail environment. The role focuses on defining testing strategy and owning end-to-end testing across multiple integrated applications and technologies.

You will coordinate SIT and support UAT, manage test risks and defects, and ensure release readiness. Strong stakeholder management and Jira experience are essential.

Qualifications

• Must have significant experience as a Test Manager / Senior Test Lead in complex technology programmes.
• Develop and govern test strategies, plans, governance and entry/exit criteria.
• Lead SIT and support UAT across multi-system environments.
• Manage test risks, defects, dependencies and release readiness.
• Excellent stakeholder management and communication, experience with Jira.
• Experience testing retail/EPOS or customer-facing systems; validate pricing and promotions.
• Desirable: NCR R10, Oracle Retail and store technology deployments.

Responsibilities

• Define and own the overall test strategy, test plans and testing approach.
• Establish clear test entry/exit criteria, governance and reporting.
• Lead System Integration Testing (SIT) and coordinate support for User Acceptance Testing (UAT).
• Manage end-to-end testing across multiple integrated applications and technologies.
• Oversee defect management, test risks, dependencies and release readiness.
• Coordinate testing across internal delivery teams, business stakeholders and third-party suppliers.
• Provide regular reporting on testing progress, quality metrics, risks and issues.
• Ensure test coverage for business-critical functionality and customer journeys.
• Validate complex retail transaction scenarios including pricing, promotions and sensitive processes.
• Promote collaboration and support the wider testing team through coaching.

Skills

Test management

Test strategy

Test planning

Governance

Reporting

Entry/Exit criteria

SIT leadership

UAT support

End-to-end testing

Risk management

Defect management

Release readiness

Stakeholder coordination

Analytical skills

Stakeholder management

JIRA

EPOS testing

Pricing & promotions

Retail processes

Tools

JIRA

Job description

Test Manager - EPOS

FTC - Hybrid - 3 days onsite

Our client is seeking an experienced Test Manager to join a high-profile technology transformation programme. This is an excellent opportunity to play a key role in delivering complex, business-critical change within a large-scale retail environment.

We're looking for an accomplished testing professional with a strong track record of leading end-to-end testing across complex, integrated systems. You'll be responsible for defining the testing strategy, coordinating multiple stakeholders and ensuring the successful delivery of high-quality solutions.

Key responsibilities include:

• Defining and owning the overall test strategy, test plans and testing approach.
• Establishing clear test entry and exit criteria, governance and reporting.
• Leading System Integration Testing (SIT) and coordinating support for User Acceptance Testing (UAT).
• Managing end-to-end testing across multiple integrated applications and technologies.
• Overseeing defect management, test risks, dependencies and release readiness.
• Coordinating testing activities across internal teams, business stakeholders and third-party suppliers.
• Providing regular reporting on testing progress, quality metrics, risks and issues.
• Ensuring appropriate test coverage for business-critical functionality and customer journeys.
• Validating complex retail transaction scenarios, including pricing, promotions and commercially sensitive processes.
• Promoting collaboration and supporting the wider testing team through coaching and knowledge sharing.

Essential Skills & Experience

• Significant experience as a Test Manager, Senior Test Lead or similar leadership role within complex technology programmes.
• Strong experience developing test strategies, test plans, governance, reporting and entry/exit criteria.
• Proven experience leading System Integration Testing (SIT) and supporting User Acceptance Testing (UAT).
• Strong understanding of end-to-end testing across multi-system environments.
• Experience managing test risks, defects, dependencies and release readiness.
• Experience coordinating testing across internal delivery teams, business stakeholders and third-party suppliers.
• Excellent analytical skills with the ability to assess quality, risk and overall test coverage.
• Outstanding communication and stakeholder management skills, with the ability to engage both technical and non-technical audiences.
• Strong experience using JIRA or similar test and defect management tools.
• Experience testing retail, EPOS, transactional or customer-facing systems.
• Experience validating pricing, promotions and commercially sensitive transaction logic.
• Understanding of supplier funding, rebates, retros or similar commercial retail processes.

Desirable Experience

• NCR R10
• NCR Advanced Store
• Oracle Retail or similar retail technology platforms
• Store technology deployments, pilot programmes or phased rollouts
• Payment, gift card, voucher, coupon or loyalty integrations
• Test automation, performance testing or regression optimisation

Test Manager