Test Engineer

Experis - ManpowerGroup; Cambridge; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading IT firm is seeking a Test Release and Support Engineer for a 12-month contract in Cambridge. The role involves supporting the testing of endpoint security software, managing issue triage, and liaising with development teams. Ideal candidates will have technical support experience and a solid understanding of Windows environments, ensuring efficient release processes and documentation.

Qualifications

• 1+ years experience in technical support.
• Good understanding of Windows and command line.
• Hands-on experience with ticketing software.

Responsibilities

• Support manual testing and factory release of security software.
• Triaging and documenting issues using Jira.
• Liaise between testers, developers, and product managers.

Skills

Technical support

Log analysis

Command line usage

Ticketing software (Jira)

Windows applications

Job description

Role: Test Release and Support Engineer

Duration: 12 Months

Location: Onsite - Cambridge - CB4 0WZ

Rate: £25 P/HOUR - Umbrella

Job Responsibilities:

• Supporting manual testing and factory release of our endpoint security software products
• Triaging, investigating and documenting issues raised by HP's testing teams using Jira and internal tools
• Liaising between testers, developers and product managers to resolve issues
• Making software releases to the testing and factory teams, including ongoing management/configuration and production of supporting artefacts
• Maintenance and development of internal process and system documentation

Job Requirements:

• 1+ years of experience in technical support, preferably with log analysis
• Good understanding of Windows, including applications (MS Office suites, browsers) and system tools (registry, event viewer)
• Confident command line user
• Hands-on experience of ticketing software (e.g. Jira)
• Familiarity with standard software development methodologies

The following skills and attributes are a plus:

• Commercial software testing experience, including writing test cases
• Management of test infrastructure and environments
• Knowledge of a programming language such as PowerShell, Python, C#
• Experience with remote connectivity solutions (e.g. TeamViewer) and working with globally distributed development teams
• Familiarity with a hardware-led environment