Test Centre Administrator (Weymouth, UK)

Pearson; Weymouth; On-site; GBP 17,000 - 22,000; Part time

Benefits offered by this job

Part-time role

On-site Weymouth

Job summary

Pearson VUE in Weymouth is hiring a part-time Test Centre Administrator to support busy exam sessions. You will welcome candidates, check-in test-takers, and help ensure secure, smooth delivery in a quiet testing environment. Flexibility is essential as centres open early mornings, late nights and weekends.

This role offers paid hourly work at £13.60 with a minimum of 8.25 hours per week. You will be trained on Pearson VUE security procedures and be part of a global team dedicated to helping

Qualifications

• Must have school qualifications in English and maths.
• Experience with Microsoft Office (Word, Excel and Outlook) is an advantage.
• Flexible for shifts across all week including weekends.

Responsibilities

• Welcome, greet and check-in customers/test-taking candidates.
• Comply with all exams testing security and procedures and follow company policies using careful judgment.
• Verify customer/candidate personal identification documents and explain the exam testing process/rules.
• Proctor / invigilate candidates while they are completing their exam/test.
• Troubleshoot with internal departments, such as IT, to fix any technical issues in the Test Centre.
• Some housekeeping duties such as vacuuming floors and sanitizing keyboards/workstations as necessary.

Skills

MS Office

Attention to detail

Customer service

English literacy

Education

GCSE English and Maths

Job description

Our Organisation

Pearson VUE (pearsonvue.com) has been a pioneer in the computer-based testing industry for decades, delivering more than 15 million certification and licensure exams annually in every industry from academia and admissions to IT and healthcare. We are the global leaders in developing and delivering high-stakes exams via the world's most comprehensive network of nearly 20,000 Test Centres in 180 countries. Our leadership in the assessment industry is a result of our collaborative partnerships with a broad range of clients, from leading technology firms to government and regulatory agencies.

Pearson VUE is a business of Pearson, the world's leading learning company with global-reach and market-leading businesses and listed on both the London and New York Stock Exchanges (UK: PSON; NYSE: PSO). Pearson VUE is featured on The Forbes list of Best Employers and The Stonewall Top 100 Employers list, and we are recognized in the Best Employers for Diversity 2019 awards.

We are proud to offer an exceptional work environment where you can enjoy job satisfaction and we are now hiring for a Test Centre Administrator to join our successful team in Weymouth.

Your Opportunity

• You will be required to work a minimum of 8.25 hours per week.

• The pay rate is £13.60 per hour, paid to you at the end of every month.

When you join us as Test Centre Administrator, you can look forward to working as an important part of our worldwide and life-changing organization, along with our talented, motivated colleagues who all share our passion for helping customers throughout their learning and assessment journey.

This is a truly exciting opportunity as you’ll be responsible for supporting many different types of interesting and unique test‑taking candidates visiting our Pearson VUE Test Centres to complete one of our exams/tests. The Test Centre Administrator is responsible for providing a secure exam/test delivery whilst offering an exceptional customer service in a comfortable, friendly environment.

Your Responsibilities

In this important position, you will be required to:

• Welcome, greet and check‑in customers/test‑taking candidates.

• Comply with all exams testing security and procedures and follow company policies using careful judgment.

• Verify customer/candidate personal identification documents and explain the exam testing process/rules.

• Proctor / invigilate candidates while they are completing their exam/test.

• Troubleshoot with internal departments, such as our IT department to fix any technical issues in the Test Centre.

• Some housekeeping duties such as vacuuming floors and sanitizing keyboards/workstations as necessary.

This is a fantastic opportunity to gain experience working with our diverse professional teams while helping to ensure that every candidate has a positive experience. Our ideal applicant will be a true team player who is available to work a variety of shifts from Monday to Sunday. As our test centres may open early in the morning, late at night and at weekends, flexibility is essential.

Our Successful Applicant

This is a wonderful opportunity to support people during an important event in their lives while protecting the integrity of the Pearson VUE examination process. We are looking for a friendly, professional team player with school qualifications in English and maths. Experience using Microsoft Office applications, including Word, Excel and Outlook, would be an advantage.

You must be flexible and able to work different days and times. You should also be comfortable working in a quiet testing environment, have excellent attention to detail, and be able to monitor candidates for prohibited behaviour and observe details from a distance. The role requires you to sit for extended periods and escort candidates to and from the examination room.

Who we are:

At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson.

Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing [e-mail].

Job: Test Center Operations

Job Family: LEARNING_&_CONTENT_DELIVERY

Organization: Assessment & Qualifications

Schedule: PART_TIME

Workplace Type: On-site

Req ID: 26497