Test Center Administrator (Peterborough)

Pearson; Peterborough; Remote; GBP 15,000 - 22,000; Part time

Job summary

Pearson VUE in Peterborough is hiring a part-time Test Centre Administrator to welcome candidates, check IDs, and ensure secure exam delivery in a quiet environment. The role requires attendance on core days (Tuesday, Thursday, Saturday) with a minimum 33 hours per month and a pay rate of £13.60 per hour, paid monthly.

Flexibility for event testing and varied shift patterns is essential. You will join a global leader in high-stakes testing, supporting customers throughout the learning and

Qualifications

• School qualifications in English and Maths.
• Experience with Microsoft Office (Word, Excel, Outlook).
• Flexibility to work different days and times; able to work in a quiet testing environment.

Responsibilities

• Welcome, greet and check-in customers/test-taking candidates.
• Comply with all exam testing security and procedures and follow company policies.
• Verify customer/candidate personal identification documents and explain the exam testing process/rules.
• Proctor / invigilate candidates while they are completing their exam/test.
• Troubleshoot with internal departments, such as IT, to fix technical issues in the Test Centre.
• Perform housekeeping duties such as vacuuming floors and sanitizing keyboards/workstations.

Skills

Attention to detail

Customer service

Office software

Education

English and Maths at school

Tools

Microsoft Office

Job description

Our Organisation

Pearson VUE (pearsonvue.com) has been a pioneer in the computer-based testing industry for decades, delivering more than 15 million certification and licensure exams annually in every industry from academia and admissions to IT and healthcare. We are the global leaders in developing and delivering high-stakes exams via the world's most comprehensive network of nearly 20,000 Test Centres in 180 countries. Our leadership in the assessment industry is a result of our collaborative partnerships with a broad range of clients, from leading technology firms to government and regulatory agencies.

Pearson VUE is a business of Pearson, the world's leading learning company with global-reach and market-leading businesses and listed on both the London and New York Stock Exchanges (UK: PSON; NYSE: PSO). Pearson VUE is featured on The Forbes list of Best Employers and The Stonewall Top 100 Employers list, and we are recognised in the Best Employers for Diversity 2019 awards.

We are proud to offer an exceptional work environment where you can enjoy job satisfaction and we are now hiring for a Test Centre Administrator to join our successful team in Peterborough UK.

Your Opportunity

• This is a part time job role.
• Job is for a minimum 33 hours per month.
• Our Core working days are Tuesday, Thursday and Saturday. Saturday working is required. We also hold event testing where extra hours are required throughout the year. Shift patterns can vary so flexibility is key.
• The pay rate is £13.60 per hour, paid to you at the end of every month, working 1 month in arrears.

When you join us as Test Centre Administrator, you can look forward to working as an important part of our worldwide and life-changing organisation, along with our talented, motivated colleagues who all share our passion for helping customers throughout their learning and assessment journey.

Centres to complete one of our exams/tests. The Test Centre Administrator is responsible for providing a secure exam/test delivery whilst offering an exceptional customer service in a comfortable, friendly environment.

Your Responsibilities

• Welcome, greet and check-in customers/test-taking candidates.
• Comply with all exam testing security and procedures and follow company policies using careful judgment.
• Verify customer/candidate personal identification documents and explain the exam testing process/rules.
• Proctor / invigilate candidates while they are completing their exam/test.
• Troubleshoot with internal departments, such as our IT department to fix any technical issues in the Test Centre.
• Some housekeeping duties such as vacuuming floors and sanitizing keyboards/workstations as necessary.

Our Successful Applicant

This is a wonderful opportunity for you to help people during a very important event in their lives whilst protecting our Pearson VUE exams/test process, therefore we are looking for a friendly and professional team-player with school qualifications in English and Maths. It would be an advantage to have some experience of working with Microsoft Office (Word, Excel and Outlook). You must be flexible to work different days and times and comfortable in a quiet testing environment, with excellent attention to detail, monitoring for restricted behaviour and notice details from a distance. You should be able to sit for long periods of time and escort candidates to and from exam/testing room.

Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, colour, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing [e-mail].

Who we are:

At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson.

Job:

Test Center Operations

Job Family:

LEARNING_&_CONTENT_DELIVERY

Organization:

Assessment & Qualifications

Schedule:

PART_TIME

Workplace Type:

On-site

Req ID:

26434