Test Centre Administrator - Preston

Pearson - UK; Preston; On-site; Part time

Job summary

An established industry player is seeking a Test Centre Administrator to join their team in Preston. This part-time role offers a unique opportunity to support candidates during their exam experience in a secure environment. You will be responsible for greeting candidates, ensuring compliance with testing procedures, and providing exceptional customer service. The ideal candidate will be flexible, detail-oriented, and able to work various shifts throughout the week. Join a company dedicated to enhancing the learning journey and make a meaningful impact on candidates' lives.

Qualifications

• Must have school qualifications in English and Maths.
• Experience with Microsoft Office is advantageous.

Responsibilities

• Welcome and check-in candidates for their exams.
• Ensure compliance with exam security and procedures.
• Proctor exams and troubleshoot technical issues.

Skills

Customer Service

Attention to Detail

Microsoft Office

Flexibility

Education

School Qualifications in English

School Qualifications in Maths

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Pearson VUE (pearsonvue.com) has been a pioneer in the computer-based testing industry for decades, delivering more than 15 million certification and licensure exams annually in every industry from academia and admissions to IT and healthcare. We are the global leaders in developing and delivering high-stakes exams via the world's most comprehensive network of nearly 20,000 Test Centres in 180 countries.

We are proud to offer an exceptional work environment where you can enjoy job satisfaction and we are now hiring for a Test Centre Administrator to join our successful team in Preston, UK.

This is an 8 hour-per month part-time role.

Our standard open days are Monday 8am - 4pm, Wednesday 8am - 4pm, Thursday 10am - 6pm and Saturday 8am - 12pm. We offer an 8 hour per month position so we would only be asking for cover of a few of the mentioned shift patterns.

The pay rate is £13.37 per hour, paid to you at the end of every month.

As a Test Centre Administrator, you will support many different types of candidates visiting our Pearson VUE Test Centres to complete their exams. This role involves providing secure exam delivery while offering exceptional customer service.

Your Responsibilities

1. Welcome, greet and check-in customers/test-taking candidates.
2. Comply with all exam testing security and procedures and follow company policies using careful judgment.
3. Verify customer/candidate personal identification documents and explain the exam testing process/rules.
4. Proctor/invigilate candidates during their exam/test.
5. Troubleshoot with internal departments, such as IT, to fix any technical issues in the Test Centre.
6. Perform housekeeping duties such as vacuuming floors and sanitizing keyboards/workstations as necessary.

Our ideal applicant will be a true team-player with availability to work a variety of shifts any day Monday through Sunday. Test Centres are open early in the morning, late at night, and weekends, therefore we require a colleague who is flexible.

Our Successful Applicant

We are looking for a friendly and professional team-player with school qualifications in English and Maths. Experience with Microsoft Office (Word, Excel, and Outlook) is advantageous.

You must be flexible to work different days and times and comfortable in a quiet testing environment, with excellent attention to detail and the ability to monitor for restricted behavior. You should be able to sit for long periods and escort candidates to and from exam/testing rooms.

Our Recruitment Process

This is an essential role so please apply now! Complete and submit your application as soon as possible directly on our Pearson Careers website. We are reviewing applications every day and interviews are being scheduled right now, therefore we encourage you to submit your application as soon as possible.

About the company

At Pearson, our purpose is simple: to add life to a lifetime of learning. We believe that every learning opportunity is a chance for a personal breakthrough.