Test Analyst

NHS Scotland; England; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A National Health Service organization in the UK is seeking a Test Analyst to support the delivery of IT services. This full-time role requires strong software testing and communication skills with a degree-level education. The position offers flexible working and a comprehensive benefits package including a pension scheme. Interested candidates must reside within the UK.

Benefits

Pension scheme

Work-life balance policies

Occupational health services

Discounted leisure benefits

Qualifications

• Experience with PaCC systems and processes.
• Proven track record of software and software testing.
• Ability to work on large scale national IT systems developments.

Responsibilities

• Support delivery of Business IT services for national IT Systems.
• Contribute to systems to enable enhancement and access to electronic data.
• Liaise with customers, stakeholders, and suppliers across the development lifecycle.

Skills

Software testing

Communication

Interpersonal skills

Organizational skills

Decision-making skills

Education

Degree level education or equivalent

Tools

PaCC payment & processing systems

Job description

Overview

Test Analyst. This post is a fixed term contract until 31 March 2026. Candidates currently employed by a NHS Board will be offered the post on a secondment basis only.

The Organisation

National Services Scotland (NSS) is a national NHS Board operating at the heart of NHSScotland (NHSS), providing support and advice at strategic and operational levels. NSS supports NHSS to deliver services more efficiently and effectively and offers shared services on a national scale using best‑in‑class systems and standards. Our priority is to improve the health and well‑being of the people of Scotland. We work in partnership with colleagues across Health and Social Care to deliver fit‑for‑purpose solutions and systems, delivering high quality services that help stakeholders to free up resources for essential services.

The Post

To meet the increasing demand for Primary Care Systems development from Health Boards, SGHSC and PaCC (Primary & Community Care) operational business, DaS are seeking to recruit a Test Analyst with experience of PaCC systems and processes to support the delivery of Business IT services for national IT Systems used by NHSScotland.

The Candidate

We seek to appoint an enthusiastic and self‑motivated individual to contribute to the provision of Testing & BAU services within Business IT to support system development, enhancement and maintenance across NHSScotland. The post holder will contribute to systems to enable enhancement and access to electronic data for health professionals.

You will have excellent software testing, communication and inter‑personal skills and be able to work as a member of the Business IT department liaising with customers, stakeholders, health professionals in NSS and NHS boards as well as suppliers involved across the development lifecycle of systems. You will have knowledge and experience of the suite of PaCC payment & processing systems to underpin all associated test activities. You should also be able to demonstrate excellent organisational and decision‑making skills, exhibiting a high degree of accuracy whilst working within a team of specialist test analysts. You will have experience of working on large scale national IT systems developments as well as maintaining BAU services. You will be educated to degree level (or equivalent) with proven track record of software and software testing and delivering across the systems development lifecycle. You should be able to work across multiple projects with different priorities, managing the conflicting demands that this entails.

Location and Working Pattern

This is a full‑time position with a flexible location of either Gyle Square, Edinburgh; Delta House, Glasgow; or Marischal Square, Broad Street, Aberdeen AB10 1AB. Currently hybrid working. Monday to Friday, 37 hours per week. It is a condition of this employment that you must live and remain a resident within the UK for the post in which you will be employed with NSS.

Benefits

Our benefits package includes a pension scheme, comprehensive range of work‑life balance policies, occupational health services, learning resource centres and discounted leisure, financial and shopping benefits (HR Benefits Brochure).

Inclusion

NSS is a national board and, as an anchor institution, it is our ambition to be a diverse and inclusive organisation where everyone feels welcome. We recognise that flexible working creates an inclusive workplace where employees can thrive and balance personal and professional responsibilities. This is supported through Once for Scotland flexible working policies. NSS has committed to staff health and well‑being and offers many learning and development opportunities to support and improve our approaches to diversity, inclusion and mental health in the workplace. There are several equality staff networks open to all staff. We are an equal opportunities employer and guarantee to interview all disabled applicants who meet the minimum criteria for our vacancies. As an accredited Disability Confident Leader, NSS aims to offer a fully accessible and inclusive recruitment service that supports applicants on their candidate journey. If you require any reasonable adjustments, please contact the Recruitment Team on [e-mail]

Further Information

For an informal discussion on the post, please contact Morag Velzian, Pharmacy Test Manager via Teams or email at [e-mail] or John Milne, Senior Test and Support Manager via Teams or email at [e-mail]. Further information on NSS is available at https://www.nss.nhs.scot/.

Closing Date

Closing date for completed applications is Thursday 23 October 2025. Please note that the majority of correspondence is sent by e‑mail only, so please check your e‑mail regularly (including junk folders). NSS is an equal opportunities employer and, as a committed participant in the Disability Confident scheme, guarantees to interview all disabled applicants who meet the minimum criteria for our vacancies.