Tesco Travel Money Advisor

Travelex Limited; Nottingham; On-site; GBP 10,000 - 40,000; Part time

Job summary

An established industry player is seeking a flexible and customer-oriented Travel Money Advisor to join their vibrant team. In this part-time role, you will engage with customers, providing expert advice on foreign exchange options and ensuring a seamless travel experience. With a focus on building relationships and delivering exceptional service, you will be at the forefront of customer interactions, helping them navigate their currency needs. This position offers a dynamic work environment with flexible hours, competitive pay, and a range of benefits designed to support your well-being and career growth. If you are passionate about travel and customer service, this opportunity is perfect for you.

Benefits

Private Medical Insurance

Dental Insurance

Employee Wellness Programs

Employee Discounts

Flexible Hours

25 Days Holiday

Monthly Bonus Opportunity

Pension Plan

Qualifications

• Firm grasp of numbers for handling cash and currency.
• Basic IT skills are beneficial for dealing with systems.

Responsibilities

• Nurturing relationships with customers for tailored experiences.
• Processing foreign exchange transactions accurately and efficiently.

Skills

Numerical proficiency

IT proficiency

Communication skills

Desire to succeed

Job description

Tesco Travel Money Advisor page is loaded

Tesco Travel Money Advisor

Apply locations GBR - Tesco - Nottingham Beeston

Job Type: Part Time

Hours per week: 20

Salary: £12.50 per hour

Working Patterns: This job is perfect for those who are flexible and able to work a variety of shifts between Monday to Sunday. Depending on your team, you will receive a monthly or weekly rota.

Benefits:

• A wide range of insurances such as Private Medical, Dental and Critical Illness. It also includes discounted products such as Health Checks (Screens), Allergy + Intolerance and Other Health Tests.
• Employee wellness programmes that offer guidance and tips on all aspects of wellbeing such as physical, mental and financial.
• A wide range of employee discounts provided by Bravo Benefit.
• Flexible hours and shift patterns to suit a variety of lifestyles with opportunities for overtime.
• 25 days holiday (pro-rata). Bank holidays and the opportunity to gain more days the longer you are a part of Travelex, as well as the option to sell days.
• Opportunity to earn a monthly bonus on top of base salary for hitting targets.
• Pension with a great Pension Provider – Scottish Widows.

Current Job Not Taking You Places?

Travelex attributes its success and growth down to its hard-working people. If you identify yourself as someone who truly cares about providing exemplary service, loves to travel and enjoys sharing your knowledge and experience with others then we want you as our next Travel Service Partner (RSA).

As an integral part of the Tesco Team, you will be placed at the heart of a bustling Retail environment, supporting our retail customers with their Foreign Exchange options and ensuring that their travel experience starts off in the best way possible.

What will you be doing?

• Nurturing and forming relationships with customers to gain a better understanding of their travel and currency requirements then tailoring their experience based on their destination.
• Establishing yourself as a travel money ambassador and their trusted advisor, providing support and advice on great Travelex products and services.
• Engaging with customers to process all foreign exchange transactions accurately and efficiently.
• Delivering on key performance goals both procedural, operational and customer focused.
• Utilising your keen eye for detail to process daily online FX request and deliveries.
• Implementing best practice legal and regulatory standards and adhering to Travelex compliance procedures.

What do I need to have?

• Numerically proficient – You’ll need to have a firm grasp of numbers as you’ll be handling large amounts of cash and covering vast amounts of currency regularly.
• IT proficient – You’ll be dealing with computers and in house till systems and ordering systems throughout the day. You will receive full training on our systems, however a basic understanding will give you a great start.
• Great Communicator - You’ll find talking with people and building relationships comes naturally to you. You’ll not only be a great talker, but a good listener who is understanding of people and their needs.
• Desire to succeed – You’ll have the drive and vision to want to make a difference, to enjoy what you do, care about the impact you have and the way you make people feel.

What does the interview process look like?

• Step 1 – Our team of Talent Acquisition Partners or Bureau Managers will review your application and get in touch with you if they think your experience fits the brief and conduct an initial screening call.
• Step 2 – You’ll then be invited to an online interview with one of our Talent Acquisition Partners.
• Step 3 – If successful you will then be invited to visit the bureau where you will meet with the Bureau Manager face-to-face.
• Step 4 – If the bureau visit goes well, we’ll reach out and offer the opportunity to join Travelex as our newest employee.

About Travelex

We are one of the market leading specialist providers of foreign exchange. Founded in 1976 and differentiated by our brand and market footprint, over the past 45 years we have built a network of foreign exchange stores and developed Travelex as a trusted and widely recognised brand in international money.

Our mission is to simplify our customers’ access to international money, however and whenever.

Exciting? We think so! Your journey starts here, so take the first step to become part of the Travelex Team by clicking apply!

We are an equal opportunity employer and value diversity at our company.

About Us

Founded in 1976, Travelex has grown to become one of the market leading specialist providers of foreign exchange products, solutions and services, operating across the entire value chain of the foreign exchange industry in more than 20 countries.

Travelex has built a growing online and mobile foreign exchange platform, and we also process and deliver foreign currency orders for major banks, travel agencies and hotels worldwide.