Tesco Travel Money Advisor

Travelex; Kilmarnock; Sur place; GBP 12 000 - 15 000; Temps partiel

Avantages offerts par ce poste

Monthly bonus

Private Medical

Dental insurance

Wellbeing support

Flexible shifts

Pension plan

Résumé du poste

Tesco Travel Money, in partnership with Travelex, is seeking a part-time Travel Service Partner in Kilmarnock to warmly welcome customers and provide expert foreign exchange advice. You’ll handle transactions accurately, support online orders, and help customers start their journeys with confidence.

With a friendly team, excellent training, and a monthly bonus, you’ll grow your skills while delivering outstanding service in a fast-paced environment.

Qualifications

• Excellent communication and active listening.
• Team player with a can-do attitude.
• Detail-oriented and accurate in transactions.

Responsabilités

• Welcoming customers and building relationships to deliver excellent customer service.
• Understand customer needs and provide expert advice on travel money products and services.
• Process foreign exchange transactions and online orders accurately.
• Work as part of a team to drive performance and celebrate success.
• Follow company processes and pay close attention to detail to keep operations on track.

Description du poste

Tesco Travel Money Advisor – Tesco KilmarnockHours per week : 17Salary: £13.50 per hour + Monthly BonusContract: Permanent, Part TimeA job where you can grow, connect, and make a real impactAt Tesco Travel Money, in partnership with Travelex, we pride ourselves on delivering fantastic customer service and helping our customers start their journeys with confidence. As a Travel Service Partner, you’ll be part of a friendly team in one of our Bureau, supporting our customers with their travel money needs and delivering brilliant service every time.Whether you’re looking to build your skills, take on new challenges, or grow your career, this role offers a great place to start.What the job involvesWelcoming customers, building relationships and delivering fantastic customer service.Understanding what matters most to each customer and helping them with their travel money needsPutting your training into action and offering expert advice on our products and services. Working in a fast-paced environment processing foreign exchange transactions and online orders accurately so our customers leave happy.Working together as a team driving performance, delivering excellence and celebrating success together. Following company processes and paying attention to the detail to ensure everything stays on track.What we’re looking for A great communicator who has a passion for great customer service. Someone who actively listens to understand our customer needs and create a fantastic customer experience. A positive, can-do attitude where no challenge is too big and a desire to make a difference each day.A real team player who’s ready to learn, grow and develop as part of our amazing team.What’s in it for you Optional benefits available – including access to Private Medical, Dental, and Critical Illness Insurance, plus discounted health checks and wellness screenings, offered at preferential corporate rates. Wellbeing support : Programmes to help with physical, mental, and financial wellness. Flexible shifts : Patterns to suit different lifestyles, with overtime available 25 days holiday + bank holidays (pro-rata) Monthly bonus : Earn extra when you hit your targets Pension plan : With Scottish Widows Career development : Access to training, learning pathways, and internal opportunities to growWhat happens nextOnce you apply, here’s what to expect:1.Application review – Our team will take a look and get in touch if your experience matches what we’re looking for2.Online interview – You’ll meet one of our team, learn more about the role, and complete a short currency conversion exercise3.Bureau visit – Meet the Bureau Manager, see the bureau in action, and ask any questions you have4.Offer – If it’s a good fit, we’ll offer you the role and support you through onboardingAbout TravelexWe’re a leading name in foreign exchange, with a trusted brand and a global footprint. Since 1976, we’ve helped millions of people access international money—quickly, safely, and simply. At Tesco Travel Money, we bring that expertise to local communities across the UK.Ready to apply?We’re proud to be an inclusive employer. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.Whoever you are, wherever you’re from, you’ll be welcomed here. If you’re ready to take the next step in your career, click Apply and start your journey with us.