Tesco Travel Money Advisor

Travelex Foreign Coin Services Limited; Holyhead; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading foreign exchange company in Holyhead is looking for a part-time Tesco Travel Money Advisor to provide exceptional service in a retail environment. The role involves building customer relationships, processing cash transactions, and achieving performance goals. Ideal candidates should possess strong numerical and IT skills, and be great communicators. Flexibility in working hours is essential, with benefits including various insurances and employee discounts.

Benefits

Private Medical Insurance

Employee Discounts

Flexible Hours

25 Days Holiday

Monthly Bonus Opportunity

Pension Plan

Qualifications

• Firm grasp of numbers for cash handling.
• Proficiency in using computer systems.
• Naturally good at building relationships.

Responsibilities

• Build relationships with customers for better understanding.
• Process foreign exchange transactions accurately.
• Achieve performance goals focusing on customers.

Skills

Numerical proficiency

IT proficiency

Communication skills

Desire to succeed

Job description

Tesco Travel Money Advisor

Travelex Foreign Coin Services Limited Holyhead, United Kingdom

Tesco Travel Money Advisor - Tesco Holyhead - Part Time
Job Type: Permanent, Part Time
Hours per week: 16
Salary : £13.00 per hour
Working Patterns: This job is perfect for those who are flexible and able to work a variety of shifts between Monday to Sunday. Depending on your team, you will receive a monthly or weekly rota.

Benefits:

• A wide range of insurances such as Private Medical, Dental and Critical Illness.
• Employee wellness programmes that offer guidance and tips on all aspects of wellbeing.
• A wide range of employee discounts.
• Flexible hours and shift patterns to suit a variety of lifestyles with opportunities for overtime.
• 25 days holiday (pro-rata). Bank holidays and the opportunity to gain more days the longer you are a part of Travelex.
• Opportunity to earn a monthly bonus on top of base salary for hitting targets.
• Pension with a great Pension Provider - Scottish Widows.

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Travelex attributes its success and growth down to its hard-working people. If you identify yourself as someone who truly cares about providing exemplary service, loves to travel and enjoys sharing your knowledge and experience with others then we want you as our next Travel Service Partner (RSA).

As an integral part of the Tesco Team, you will be placed at the heart of a bustling Retail environment, supporting our retail customers with their Foreign Exchange options and ensuring that their travel experience starts off in the best way possible.

What will you be doing?

• Nurturing and forming relationships with customers to gain a better understanding of their travel and currency requirements.
• Establishing yourself as a travel money ambassador and their trusted advisor, providing support and advice on great Travelex products and services.
• Engaging with customers to process all foreign exchange transactions accurately and efficiently.
• Delivering on key performance goals both procedural, operational and customer focused.
• Utilising your keen eye for detail to process daily online FX request and deliveries.
• Implementing best practice legal and regulatory standards and adhering to Travelex compliance procedures.

What do I need to have?

• Numerically proficient - You'll need to have a firm grasp of numbers as you'll be handling large amounts of cash and covering vast amounts of currency regularly daily.
• IT proficient - You'll be dealing with computers and in house till systems and ordering systems throughout the day.
• Great Communicator - You'll find talking with people and building relationships comes naturally to you.
• Desire to succeed - You'll have the drive and vision to want to make a difference, to enjoy what you do, care about the impact you have and the way you make people feel.

What does the interview process look like?

• Step 1 - Our team of Talent Acquisition Partners or Bureau Managers will review your application and get in touch with you if they think your experience fits the brief and conduct an initial screening call.
• Step 2 - You'll then be invited to an online interview with one of our Talent Acquisition Partners.
• Step 3 - If successful you will then be invited to visit the bureau where you will meet with the Bureau Manager face-to-face and have the opportunity to see what the working environment looks like.
• Step 4 - If the bureau visit goes well, we'll reach out and offer the opportunity to join Travelex as our newest employee.

About Travelex
We are one of the market leading specialist providers of foreign exchange. Our mission is to simplify our customers' access to international money, however and whenever.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.