Tesco Travel Money Advisor

TN United Kingdom; Cleethorpes; On-site; GBP 40,000 - 60,000; Full time

Job summary

Join a leading foreign exchange provider as a Travel Service Partner, where you'll support customers with foreign exchange services. This role offers flexible shifts and a vibrant retail environment focused on delivering excellent customer experiences. With a commitment to your wellbeing, enjoy a wide range of employee benefits, including private medical insurance, wellness programs, and generous holiday allowances. This is a fantastic opportunity to develop your skills in a dynamic setting while making a positive impact on customers' travel experiences. Start your journey with us today!

Benefits

Private Medical Insurance

Dental Insurance

Wellness Programs

Employee Discounts

Flexible Hours

25 Days Holiday

Monthly Bonus

Pension Scheme

Qualifications

• Strong numerical skills for handling cash and currencies.
• Proficient in IT and computer systems.

Responsibilities

• Build relationships with customers to understand their needs.
• Process foreign exchange transactions accurately.

Skills

Numerical proficiency

IT skills

Excellent communication skills

Relationship building

Drive to succeed

Job description

Job Details

Job Type: Permanent

Salary: £13 per hour + Monthly Bonus

Working Patterns: Flexible shifts between Monday to Sunday, with a monthly or weekly rota.

Employee Benefits

• Wide range of insurances including Private Medical, Dental, and Critical Illness, plus discounted health checks and tests.
• Wellness programs covering physical, mental, and financial wellbeing.
• Employee discounts via Bravo Benefit.
• Flexible hours, shift patterns, and opportunities for overtime.
• 25 days holiday (pro-rata), bank holidays, with options to earn or sell additional days.
• Monthly bonus for target achievement.
• Pension scheme with Scottish Widows.

About the Role

Join Travelex as a Travel Service Partner (RSA), supporting retail customers with foreign exchange services in a vibrant retail environment, ensuring excellent customer experiences and travel money solutions.

Responsibilities

1. Build relationships with customers to understand their travel and currency needs.
2. Act as a travel money ambassador, advising on products and services.
3. Process foreign exchange transactions accurately and efficiently.
4. Achieve operational, procedural, and customer service goals.
5. Handle online FX requests and deliveries with attention to detail.
6. Adhere to legal, regulatory, and compliance standards.

Requirements

• Numerical proficiency for handling cash and currencies.
• IT skills, including familiarity with computer systems and tills.
• Excellent communication skills, with a natural ability to build relationships.
• Drive to succeed and make a positive impact.

Interview Process

1. Application review and initial screening.
2. Online interview with a numerical and accuracy test.
3. Visit to the bureau for a face-to-face meeting and environment overview.
4. Job offer or feedback if unsuccessful.

Note: Successful candidates must pass reference checks. Our team supports you through this process.

About Travelex

Founded in 1976, Travelex is a leading foreign exchange provider with a global network. Our mission is to simplify international money access for our customers. Join us and start your journey today!

Equal Opportunity Statement: We value diversity and do not discriminate based on race, religion, gender, age, or disability.