Tesco Travel Money Advisor

Travelex Deutschland Gmbh; Barnsley; On-site; GBP 40,000 - 60,000; Part time

Job summary

Join a forward-thinking company as a Travel Money Advisor in Barnsley! This part-time role offers a unique opportunity to engage with customers, helping them navigate their foreign exchange needs while providing exemplary service. As a vital part of the team, you'll develop relationships, process transactions, and meet performance goals in a dynamic environment. Enjoy flexible hours, a supportive team, and a range of benefits, including health insurance and a pension plan. If you're passionate about travel and customer service, this is the perfect chance to make a difference in people's travel experiences!

Benefits

Private Medical Insurance

Dental Insurance

Critical Illness Insurance

Employee Wellness Program

Employee Discounts

Flexible Hours

25 Days Holiday

Monthly Bonus Opportunity

Pension Plan

Qualifications

• Strong numerical skills for handling cash and currency.
• Excellent communication skills for building customer relationships.

Responsibilities

• Support customers with foreign exchange options and transactions.
• Build relationships to understand travel and currency needs.

Skills

Numerical proficiency

Communication skills

IT proficiency

Desire to succeed

Job description

Tesco Travel Money Advisor page is loaded

Tesco Travel Money Advisor

Tesco Travel Money Advisor – Tesco Barnsley – Part Time

Job Type: Permanent

Hours per week: 14

Salary: £12.50 per hour + Monthly Bonus

Working Patterns: This job is perfect for those who are flexible and able to work a variety of shifts between Monday to Sunday. Depending on your team, you will receive a monthly or weekly rota.

Benefits:

• A wide range of insurances such as Private Medical, Dental and Critical Illness, including discounted products such as Health Checks (Screens), Allergy + Intolerance and Other Health Tests.
• Employee wellness programmes that offer guidance and tips on all aspects of wellbeing such as physical, mental and financial.
• A wide range of employee discounts provided by Bravo Benefit.
• Flexible hours and shift patterns to suit a variety of lifestyles with opportunities for overtime.
• 25 days holiday (pro-rata), with bank holidays and the opportunity to gain more days the longer you are a part of Travelex, as well as the option to sell days.
• Opportunity to earn a monthly bonus on top of base salary for hitting targets.
• Pension with a great Pension Provider – Scottish Widows.

Travelex attributes its success and growth to its hard-working people. If you identify yourself as someone who truly cares about providing exemplary service, loves to travel, and enjoys sharing your knowledge and experience with others, then we want you as our next Travel Service Partner (RSA).

As an integral part of the Tesco Team, you will support our retail customers with their Foreign Exchange options and ensure that their travel experience starts off in the best way possible.

What will you be doing?

• Nurturing and forming relationships with customers to gain a better understanding of their travel and currency requirements.
• Establishing yourself as a travel money ambassador and trusted advisor, providing support and advice on great Travelex products and services.
• Engaging with customers to process all foreign exchange transactions accurately and efficiently.
• Delivering on key performance goals both procedural, operational, and customer-focused.
• Utilising your keen eye for detail to process daily online FX requests and deliveries.
• Implementing best practice legal and regulatory standards and adhering to Travelex compliance procedures.

What do I need to have?

• Numerically proficient – A firm grasp of numbers is essential as you’ll be handling large amounts of cash and currency daily.
• IT proficient – Basic understanding of computers and in-house systems is beneficial; full training will be provided.
• Great Communicator – Natural ability to talk with people and build relationships, along with good listening skills.
• Desire to succeed – Drive and vision to make a difference and care about the impact you have.

What does the interview process look like?

• Step 1 – Our team will review your application and conduct an initial screening call if your experience fits the brief.

• Step 2 – You’ll be invited to an online interview with one of our Talent Acquisition Partners.

• Step 3 – If successful, you will visit the bureau to meet with the Bureau Manager and see the working environment.

• Step 4 – If the bureau visit goes well, we’ll reach out and offer the opportunity to join Travelex.

Please note, as part of the onboarding process, you will be required to clear our reference check company standards.

About Travelex

We are one of the market leading specialist providers of foreign exchange. Our mission is to simplify our customers’ access to international money, however and whenever.

Exciting? We think so! Your journey starts here, so take the first step to become part of the Travelex Team by clicking apply!

We are an equal opportunity employer and value diversity at our company.