Tesco Store Manager

Tesco; Great Bookham; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading UK supermarket chain in Great Bookham is seeking a Store Manager to lead a team, enhance customer experience, and drive sales. Responsibilities include recruiting and training staff, ensuring store safety, and delivering operational excellence. Ideal candidates will have strong leadership, communication skills, and a passion for customer service. This role offers flexible working options and generous benefits including holiday leave and employee discounts.

Benefits

Holiday starting at 20 days

Flexible working options

10% employee discount

Free wellbeing services

Life cover and pension plan

Uniform provided

Qualifications

• Experience in retail management.
• Strong leadership skills to develop team capabilities.
• Ability to deliver results in a challenging environment.

Responsibilities

• Recruit and train team members to deliver operational excellence.
• Coach team to enhance product knowledge and customer service.
• Drive sales and maximize profit through effective management.
• Ensure store safety and legal compliance at all times.

Skills

Communication

Team Leadership

Resilience

Customer Service

Decision Making

Job description

Tesco UK • Bookham • Permanent • Apply by 15-Oct-2025

Tesco: Store Manager

Contract: Permanent

Shift Pattern: Varies from day to day but are planned in advance

If you are successful in your application, your offer will be subject to and conditional upon you providing your bank account details before your agreed start date.

What is in it for you

• Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)
• Request flexible working from day one
• Get 10% off and 15% at pay day weekends - save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home
• Access to free wellbeing services with a range of resources to support your mind, body, and life
• Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%
• Benefits to suit you, choose what you use - from discounts and shares to cycle to work schemes
• Uniform provided and policies to support you for all of life's moments, big and small
• Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds.

Your Responsibilities

You will be responsible for recruiting and training the best people for your team, ensuring they have the capability to deliver above and beyond in their role by developing their operational and leadership skills.

You will coach your team to be passionate and knowledgeable about the products in your store, building its brand and providing customers with the right range, quality and service to ensure they keep coming back.

You will lead your team in the driving of trade activity, and use your expertise and knowledge to grow sales and maximise profit.

You will lead and build your managers' knowledge to deliver and sustain Store Change Plan and resource planned activities ensuring that hours are worked when and where these would most benefit customers, and to identify and resolve root cause issues, with sustainable solutions and continual reviews.

You will ensure the safety of your colleagues is your top priority, and you ensure your store is always trading legally by coaching the team to use all security tools available to provide a safer place to work.

Your Requirements

You are a great communicator who will share knowledge, experience and best practices, you understand the importance of what you do and work collaboratively with your team to deliver results.

You are natural and welcoming with customers, putting them at the heart of whatever you do. You take the time to listen and understand others, building strong relationships with your colleagues and customers.

You use your energy and resilience to keep momentum going when working in challenging environments. You own the decision making for the store, and can act quickly, making decisions based on what is right for customers and colleagues.

You have energy and drive to deliver beyond expectation. You do the right thing whether everything is going well or times are tough, and know how to consistently be at your best, you inspire confidence in those around you.

You are aware of what our competitors are doing and you are always looking for ways to build and deliver new initiatives to help improve our store for customers.

About Us

Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is 'Serving our customers, communities and planet a little better every day'.

Diversity, equity and inclusion (DEI) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work.

We know life looks a little different for each of us. That's why at Tesco, we always welcome chats about flexible working.

We are proud to have been accredited Disability Confident Leader and we are committed to providing a fully inclusive and accessible recruitment process.

Please note: Tesco will only recruit individuals who have passed the school leaver's age. We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines and spirits, counters, bakery and driving roles.