Tesco Shift Leader - Nights - Dorchester Superstore

ENGINEERINGUK; Guildford; On-site; GBP 40,000 - 60,000; Full time

Job summary

An established industry player is seeking a Shift Leader to oversee store operations during night shifts. This role is pivotal in ensuring customers receive exceptional service while leading a dedicated team. You will coordinate shifts, manage store activities, and maintain a safe and clean environment. With a commitment to inclusivity and flexible working, this position offers a unique opportunity to grow within a dynamic retail environment. Join a forward-thinking company that values your contributions and supports your career development.

Benefits

Flexible Hours

Career Development

Inclusive Culture

Wellbeing Support

Colleague Discounts

Uniform Provided

Qualifications

• Positive role model with excellent customer service skills.
• Ability to lead the store in the absence of a manager.

Responsibilities

• Coordinate store team for smooth shopping experiences.
• Provide excellent customer service and support colleagues.

Skills

Customer Service Skills

Team Coordination

Communication Skills

Leadership

Job description

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Tesco Shift Leader - Nights - Dorchester Superstore

View more categories View less categories Sector Retail and Wholesale Contract Type Permanent Hours Full Time

About the role

Availability Window

Days From Time To Time
Sun 21:00:00 08:00:00
Mon 21:00:00 08:00:00
Tue 21:00:00 08:00:00
Wed 21:00:00 08:00:00
Thu 21:00:00 08:00:00
Fri 21:00:00 08:00:00
Sat 21:00:00 08:00:00

Our Shift Leader rate of pay starts from £14.76 an hour; this increases to £15.97 for stores inside the M25. For hours worked between midnight and 6am, you will receive an additional night premium of £2.35 per hour. Additional payments may also apply depending on location.

We guarantee a minimum of 16 hours per week for new colleagues, with options for fewer hours (minimum 12). We will schedule your shifts within your available times, with 3 weeks' notice. We are flexible and open to matching your availability as closely as possible.

Customers are at the heart of everything we do. It takes great people to run our stores, and as a Shift Leader, you will support store operations, help customers, and lead your team daily. Your role involves overseeing store activities, supporting colleagues, and ensuring excellent customer service.

As a Shift Leader, you will:

• Work in a dynamic retail environment
• Manage duty shifts and team coordination
• Assist customers and ensure they leave satisfied
• Coach colleagues and provide feedback
• Maintain store safety and cleanliness
• Support store improvements and safety routines

Please note: You must be 18 or over to apply.

Responsibilities

You will be responsible for:

• Coordinating store team for smooth shopping experiences
• Supporting colleagues with priorities and breaks
• Opening and closing the store safely
• Handling day-to-day queries in the absence of a manager
• Maintaining store presentation and supporting events
• Fostering an inclusive team environment
• Providing excellent customer service
• Communicating effectively with the team
• Monitoring store performance and operations
• Implementing store improvements and health & safety routines

Minimum requirements

To succeed, you should:

• Be a positive role model with excellent customer service skills
• Build strong relationships with colleagues
• Communicate clearly and effectively
• Be capable of leading the store in the absence of a manager
• Make sound decisions and adapt to change
• Motivate and inspire your team
• Be curious and proactive about improving service

Benefits

Why work with Tesco? Benefits include:

• Variety and flexible hours
• Career development and training
• An inclusive culture that celebrates individuality
• Your voice and ideas are valued
• Wellbeing support
• Colleague discounts and benefits
• Uniform provided
• Access to colleague networks

For more details, visit our careers page and benefits page.

About Tesco

Our vision is to be every customer's favourite way to shop, acting responsibly for communities and the planet. We are committed to diversity, equity, and inclusion, welcoming everyone to be themselves at work. We support flexible working and are proud to be a Disability Confident Leader.

Note: Tesco recruits individuals over the school leaver's age. Some roles require candidates to be over 18. High applicant volumes may lead to early closure of applications. Feedback is provided only to interviewed candidates. More info at our website.