Tesco Shift Leader - Days - Wotton-Under-Edge Express

Tesco UK; Wotton-under-Edge; On-site; GBP 40,000 - 60,000; Full time

Job summary

A major retail corporation in Wotton-under-Edge is looking for a Shift Leader to coordinate store operations and enhance the customer experience. Responsibilities include managing team duties, ensuring store safety, and providing leadership. Candidates must be over 18 and possess strong customer service skills. This position offers a starting pay of £14.76 per hour and guarantees a minimum of 16 hours weekly.

Qualifications

• Must be 18 years or older to apply.
• Experience in retail or leadership is preferred.

Responsibilities

• Coordinate team during shifts to ensure operational efficiency.
• Assist customers to enhance their shopping experience.
• Train and support store staff to maintain safety and service standards.
• Monitor store performance and implement necessary improvements.

Skills

Customer service

Team coordination

Sales improvement

Leadership

Job description

Availability Window

Sun: 06:30:00 - 14:00:00, Mon: 15:15:00 - 22:15:00, Wed: 06:30:00 - 13:30:00, Thu: 06:30:00 - 14:30:00, Fri: 15:15:00 - 22:15:00

Our Shift Leader rate of pay starts from £14.76 an hour; this increases to £15.97 for stores inside the M25. Additional payments may also apply depending on location.

It’s our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you’d like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.

The table shows the periods of time in the week we’d like you to be available to work - the availability windows. We will schedule your contracted hours within these times, and you’ll have 3 weeks’ notice of exactly when your shifts will be.

Customers are at the heart of everything we do.

It takes a lot of great people to run one of our stores, and it takes a great Shift Leader to support them all and keep things running smoothly. From helping customers to making sure store operations stay on track, being a Shift Leader at Tesco is a truly rewarding role.

As a Shift Leader you’ll:

• Work in a fast-paced retail environment, with bags of variety
• Take ownership of running duty shifts, coordinating the team to deliver a clean, well-stocked store that exceeds customer expectations
• Be there for customers, listening to them and helping to make sure they leave the store with what they came for
• Look for ways to improve service, including coaching your colleagues and giving feedback to the team
• Guide and support your colleagues in-store, making sure it stays a safe place to work and shop
• Maintain a great understanding of how your store is performing, and assist managers in delivering any actions that help improve the running of the store
• Lead from the front, and set a great example for your colleagues in everything you do

Please note that you need to be 18 or over to apply for this role.

We are proud to have been accredited Disability Confident Leader and we are committed to providing a fully inclusive and accessible recruitment process.

Tesco will only recruit individuals who have passed the school leaver’s age. To find out the school leavers age for your country please visit our website.

We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines and spirits, counters, bakery and driving roles.

On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately.

At Tesco, we are committed to diversity, equity and inclusion. We welcome applications from individuals of all backgrounds and are proud to be a place where Everyone’s Welcome.