Tesco Shift Leader - Days - Worthing Chapel Rd Express

ENGINEERINGUK; Worthing; On-site; Full time

Job summary

A leading retail company is seeking a Shift Leader for their Worthing location. This role involves overseeing store operations, ensuring excellent customer service, and leading a team in a fast-paced environment. The Shift Leader will coordinate shifts, maintain store presentation, and support colleagues. The position offers a variety of benefits, including holiday pay, discounts, and development opportunities.

Benefits

20 days holiday plus personal day

10% off with Colleague Clubcard

Life cover and pension contributions

Uniform provided

Qualifications

• Must be 18 or over to apply.
• Role model with thoughtful customer service.

Responsibilities

• Coordinate store team for a smooth shopping experience.
• Support colleagues in daily priorities and breaks.
• Act as the point of contact in the absence of a manager.

Skills

Customer Service

Team Leadership

Communication

Decision Making

Flexibility

Job description

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Tesco Shift Leader - Days - Worthing Chapel Rd Express

View more categories | View less categories | Sector: Retail and Wholesale | Contract Type: Permanent | Hours: Full Time

About the role

Availability Window

Days From time To time Sun 05:30 - 23:00
Tue 14:00 - 23:00
Wed 14:00 - 23:00
Fri 14:00 - 23:00
Sat 14:00 - 23:00

Our Shift Leader rate of pay starts from £14.76 an hour; this increases to £15.97 for stores inside the M25. Additional payments may also apply depending on location.

It's our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you'd like to work fewer hours (to a minimum of 12), we have opportunities for this too and would love to hear from you.

The table shows the periods of time in the week we'd like you to be available to work - the availability windows. We will schedule your contracted hours within these times, and you'll have 3 weeks' notice of your shifts. We support flexibility; if your available times match closely but not exactly, we'd still love to hear from you. Read more.

Customers are at the heart of everything we do.

It takes great people to run our stores, and a great Shift Leader to support them and keep things running smoothly. From helping customers to ensuring store operations stay on track, being a Shift Leader at Tesco is rewarding. You'll face challenges overseeing the store and making things better for customers, colleagues, and communities daily.

As a Shift Leader, you'll:

• Work in a fast-paced retail environment with variety
• Take ownership of duty shifts, coordinating the team to deliver a clean, well-stocked store
• Assist customers and ensure they leave satisfied
• Improve service through coaching and feedback
• Support colleagues, ensuring a safe working and shopping environment
• Understand store performance and help implement improvements
• Lead by example in everything you do

Please note: You must be 18 or over to apply.

Responsibilities include:

• Coordinate store team for a smooth shopping experience
• Support colleagues in daily priorities and breaks
• Open and close the store, ensuring safety decisions
• Act as the point of contact in the absence of a manager
• Maintain store cleanliness and presentation
• Support seasonal, community, and charity events
• Promote an inclusive team atmosphere
• Deliver excellent customer service
• Keep the team informed of updates
• Monitor store performance and seek operational improvements
• Manage store improvements and obstacles
• Follow health and safety routines
• Recognize colleagues providing great service

Minimum requirements:

• Be a role model with thoughtful customer service
• Build strong, positive relationships with colleagues
• Communicate clearly using various methods
• Take the lead and oversee the store in the absence of a Manager
• Make good decisions and handle change flexibly
• Motivate your team to exceed expectations
• Be curious and seek continuous improvement

What's in it for you?

Reasons to join Tesco include variety, development opportunities, inclusivity, your voice being heard, wellbeing support, and a friendly environment. Our benefits include:

• Holiday starting at 20 days plus a personal day, rising to 22 days after 12 months (plus Bank holidays)
• Request flexible working from day one
• 10% off and 15% at payday weekends with your Colleague Clubcard
• Free wellbeing resources
• Life cover of five times your pay and a pension with up to 7.5% matching contributions
• Discounts, cycle schemes, and more
• Uniform provided
• Access to colleague networks and more. Learn more.

About Us

Our vision is to become every customer's favorite way to shop. We are committed to serving our customers, communities, and the planet better every day. We value diversity, equity, and inclusion, welcoming everyone to be themselves at work. We support flexible working and are proud to be a Disability Confident Leader. For accessibility support, click here.

Please note:

• We recruit individuals who have passed the school leaver's age. Check your country's age requirement here.
• Candidates over 18 are only accepted for roles requiring early morning, late evening, or specific areas like warehouse or counters.
• High application volumes may lead to early closing of roles. Feedback is provided only to interviewed candidates.
• Learn more about us at tescoplc.com.