Tesco Shift Leader - Days - Wigston Superstore

TN United Kingdom; Leicester; On-site; GBP 40,000 - 60,000; Full time

Job summary

An established industry player in retail is seeking a dedicated Shift Leader to enhance customer experiences and manage store operations. This role offers the opportunity to work in a dynamic environment, leading a team to deliver exceptional service while ensuring safety standards and operational efficiency. With a commitment to flexibility and support, the company guarantees a minimum of 16 hours per week, allowing for a work-life balance. If you are passionate about retail and leadership, this is a chance to make a significant impact in a thriving store.

Qualifications

• Experience in a retail environment is preferred.
• Strong leadership and communication skills are essential.

Responsibilities

• Oversee store activities and manage duty shifts.
• Support colleagues and ensure customer satisfaction.
• Monitor store performance and drive improvements.

Skills

Customer Service

Team Management

Retail Operations

Safety Standards

Job description

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Job Reference:

10df4ae13080

Job Views:

2

Posted:

07.05.2025

Expiry Date:

21.06.2025

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Job Description:

Tesco UK • Leicester • Apply by 25-May-2025

About the role

Availability Window

• Sun: 13:00 - 24:00
• Mon: 14:00 - 24:00
• Thu: 13:00 - 24:00
• Fri: 13:00 - 24:00
• Sat: 13:00 - 24:00

Pay Rate: Starting from £14.76/hour, increasing to £15.97/hour inside the M25. Additional location-based payments may apply.

We guarantee a minimum of 16 hours per week for new colleagues, with options for fewer hours (minimum 12). We are flexible with scheduling within the specified availability windows, with 3 weeks' notice for shifts.

Customer Focus

Customers are at the heart of everything we do. A great Shift Leader supports store operations, helps customers, and contributes to a positive environment. The role involves overseeing store activities, coaching colleagues, ensuring safety, and driving store performance.

As a Shift Leader, you will:

• Work in a dynamic retail environment
• Manage duty shifts and coordinate team efforts
• Assist customers and ensure they leave satisfied
• Identify service improvements and give feedback
• Support colleagues and maintain safety standards
• Monitor store performance and support management
• Lead by example and set high standards