Tesco Shift Leader - Days - Westbury On Trym Express

Tesco; Bristol; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading retail company in Bristol is seeking a Shift Leader to coordinate store operations and enhance customer service in a fast-paced environment. You will lead shifts, support colleagues, and maintain a clean, well-stocked store. Ideal candidates are 18+, with a commitment to service excellence and teamwork. This role offers flexible hours and various employee benefits.

Benefits

Variety of work with flexible hours

Development opportunities

Wellbeing support

Life cover and pension

Colleague Clubcard benefits

Qualifications

• Must be 18 or over to apply.

Responsibilities

• Coordinate the store team to deliver an easy, fuss-free shopping experience.
• Support colleagues in delivering daily priorities and regular breaks.
• Act as point of contact when the store manager is unavailable.
• Follow health and safety procedures.

Job description

Overview

Tesco UK • Bristol • Permanent • Apply by 24-Oct-2025

Availability Window
Days From time To time Sun 06:30:00 22:30:00 Mon 06:30:00 22:30:00 Tue 06:30:00 22:30:00 Wed 06:30:00 22:30:00 Thu 06:30:00 22:30:00 Fri 06:30:00 22:30:00 Sat 06:30:00 22:30:00

Shift pay starts from £14.76 per hour and increases to £15.97 for stores inside the M25. Additional payments may apply depending on location.

New colleagues are offered a minimum of 16 guaranteed hours each week. If you would like to work fewer hours (to a minimum of 12) there are opportunities for this also.

The availability windows indicate preferred times; contracted hours will be scheduled within these times, with 3 weeks’ notice of shifts. We aim to support flexibility if your available times differ slightly from the advertised times.

Customers are at the heart of everything we do.

It takes a great Shift Leader to support store operations, assist customers, and help the team run smoothly. The role includes overseeing store operations from the shop floor and working to improve service for customers, colleagues, and communities every day.

What you will do

• Work in a fast-paced retail environment with variety
• Lead duty shifts, coordinating the team to deliver a clean, well-stocked store that exceeds expectations
• Assist customers to ensure they leave with what they came for
• Identify ways to improve service, including coaching colleagues and giving feedback
• Support colleagues in-store to maintain a safe working and shopping environment
• Understand store performance and assist in actions to improve operations
• Lead by example and set a positive standard for colleagues

Requirements

• Be 18 or over to apply

What is in it for you

• Variety of work with flexible hours and shift patterns
• Development opportunities and access to training to support your career
• Inclusive environment where everyone is welcome
• Your voice matters and ideas are valued
• Wellbeing support and resources
• Life cover and pension with employer contributions
• Additional benefits vary by location (discounts, shares, cycle to work, etc.)
• Uniform provided and life moments supported
• Access to colleague networks for broader representation

Benefits

• Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)
• Flexible working from day one
• Colleague Clubcard benefits with discounts
• Wellbeing resources
• Inclusion in pension and life cover arrangements
• Options for other benefits to suit you
• Uniform and policies to support you
• Colleague networks and information about benefits available

Responsibilities

• Coordinate the store team to deliver an easy, fuss-free shopping experience
• Support colleagues in delivering daily priorities and regular breaks
• Open and close the store and manage duty coverage with safety in mind
• Act as point of contact when the store manager is unavailable
• Maintain store cleanliness, tidiness and presentation
• Coordinate seasonal, community and charity events with managers
• Foster an inclusive, positive team atmosphere
• Provide great customer service by listening to customers
• Keep the team informed on communications and updates
• Stay aware of store performance and look for improvements
• Coordinate store improvements and remove obstacles to service
• Follow health and safety procedures and ensure colleagues do the same
• Recognise and celebrate excellent service

About us

Tesco’s vision is to become every customer’s favourite way to shop. Our core purpose is to serve customers, communities and planet a little better every day. We are committed to diversity, equity and inclusion and welcoming everyone to Tesco.

We support flexible working and are inclusive in recruitment. We are Disability Confident Leader and provide information on accessibility in the recruitment process. For more, please read about our accessibility support.

Notes

Tesco will recruit only individuals who have passed the school leaver’s age. The school leaver’s age varies by country. We may close roles earlier than the advertised end date when there are high volumes of applicants; feedback is offered to interview candidates. For more information, visit www.tescoplc.com.