Tesco Shift Leader - Days - Wells Superstore

Tesco; United Kingdom; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading grocery retailer in the United Kingdom is seeking a Shift Leader to coordinate the store team and enhance the customer shopping experience. As a Shift Leader, you will ensure the store's operations run smoothly while fostering an inclusive atmosphere for your team. Ideal candidates will have strong communication skills and a commitment to exceptional customer service. This role offers flexibility and competitive pay.

Benefits

Flexible hours

Ongoing learning opportunities

Award-winning training programs

Qualifications

• To build strong, long-lasting relationships with colleagues to create a positive and inclusive team atmosphere.
• To be a clear communicator, comfortable with using a variety of methods to keep your team well-informed.
• To be a good decision maker, who is flexible in thinking, comfortable handling change.

Responsibilities

• Coordinating the store team to deliver an easy, fuss-free shopping experience.
• Supporting colleagues to deliver daily priorities and take regular breaks.
• Making sure the store is always clean, tidy, and well-presented.

Job description

Overview

Tesco UK • Wells Superstore • Permanent • Apply by 20-Oct-2025

Availability

Availability Window: Days From time To time Tue 13:00:00 24:00:00 Wed 11:00:00 19:00:00 Thu 05:00:00 17:00:00 Fri 09:00:00 19:00:00 Sat 11:00:00 24:00:00

Our Shift Leader rate of pay starts from £14.76 an hour; this increases to £15.97 for stores inside the M25. Additional payments may also apply depending on location.

It\'s our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you\'d like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.

The available times indicate the periods during the week the store would like you to be available to work. We will schedule your contracted hours within these times, and you\'ll have 3 weeks\' notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues; if the times you are available to work match closely but not exactly to the times we are advertising, we would still love to hear from you.

Note:

What is in it for you

Role summary

There are a lot of reasons why Tesco is a great place to work. Here are just a few of them.

• There\'s bags of variety. As Shift Leader, no two days are the same, and with flexible hours and shift patterns, you can work the hours that suit your lifestyle
• We take your development seriously, so this is a great place to get on in your career. You\'ll have ongoing learning opportunities, and access to award-winning training, so you can achieve the career you want
• It\'s an inclusive place where everyone\'s welcome. We celebrate the individuality of our colleagues - because they are what makes Tesco, Tesco
• Your voice matters, and we\'ll always welcome and listen to your ideas and opinions
• We put your wellbeing first, and support is always available if you need it
• Our colleagues are truly great people, so you can be confident that wherever you work in Tesco, you\'ll be in good company

Responsibilities

• Coordinating the store team to deliver an easy, fuss-free shopping experience for customers
• Supporting your colleagues, ensuring they deliver daily priorities and take regular breaks
• Opening and closing the store, and completing duty cover, ensuring all decisions made are right for everyone\'s safety
• Being the go-to person for colleagues in the absence of a manager for day-to-day queries
• Making sure the store is always clean, tidy, and well-presented
• Supporting managers to coordinate seasonal, community and charity events
• Contributing to a great team atmosphere, that is inclusive of everyone
• Providing great customer service, by listening to our customers and putting them first in everything you do
• Keeping the team well-informed and up to speed on any communications, changes, or updates
• Staying knowledgeable about store performance, and looking for ways to improve and simplify operations
• Coordinating store improvements, and removing any obstacles that might be getting in the way of great service
• Following health and safety routines and procedures, and ensuring colleagues do the same
• Recognising and celebrating colleagues within the team who are providing great service

What you will need

• To be a great role model, by always giving thoughtful customer service that ensures every customer\'s needs are met
• To build strong, long-lasting relationships with colleagues to create a positive and inclusive team atmosphere that encourages everyone to do their best work
• To be a clear communicator, comfortable with using a variety of methods to keep your team well-informed and up to date
• To be comfortable taking the lead, and overseeing the store in the absence of your Manager
• To be a good decision maker, who is flexible in the way you think, and comfortable handling change to ensure everything we do is right for customers and colleagues
• To be motivating, so you can inspire your team to deliver beyond expectations
• To be curious, and always on the lookout for ideas and opportunities to serve our customers, communities, and planet a little better every day

About us

Our vision at Tesco is to become every customer\'s favourite way to shop, whether they are at home or out on the move. Our core purpose is "Serving our customers, communities and planet a little better every day." Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.

Diversity, equity and inclusion (DEI) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we are a place where Everyone\'s Welcome.

We know life looks a little different for each of us. That\'s why at Tesco, we always welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we can support.

We are proud to have been accredited Disability Confident Leader and we are committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please read the information provided.

Please note

Tesco will only recruit individuals who have passed the school leaver\'s age. To find out the school leaver\'s age for your country please read the information provided.

We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines and spirits, counters, bakery and driving roles.

On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.

For more information about us please visit www.tescoplc.com