Tesco Shift Leader - Days - Newmarket Express

Tesco Retail; Newmarket; On-site; GBP 21,000 - 23,000; Full time

Job summary

Tesco Shift Lead role in the United Kingdom involves leading store teams to deliver excellent customer service across all areas of the store. You will coach colleagues, handle daily queries, and act as the manager in their absence, ensuring smooth operations and a welcoming shopping experience.

Skills in leadership, communication, and a customer-first mindset are essential. Availability windows include varied shifts; you must be over 18 and prepared to work in a busy retail environment with

Qualifications

• Experience in team leadership or management in fast-paced retail.
• Strong customer focus and service mindset.
• Clear communication and people skills.
• Ability to coach and develop colleagues.
• Calm under pressure and adaptable to change.

Responsibilities

• Leading the team to deliver a great in-store experience for customers.
• Working across all store areas and with colleagues on daily operations.
• Building inclusive relationships to help colleagues perform at their best.
• Taking the store lead in the manager's absence.
• Making balanced, flexible decisions and adapting to change.
• Coaching colleagues and giving constructive feedback.
• Continuously seeking opportunities to serve customers and the community.

Job description

Availability Window

Days From time To time Sun 10:00:00 19:00:00 Fri 06:45:00 14:45:00 Sat 13:00:00 18:30:00

Customers are at the centre of everything we do. Working in our stores means variety, teamwork, and plenty of daily challenges. You'll meet great people, learn new skills, and be part of an inclusive team. Whether you want stability, flexibility, or a chance to grow your career, this role could be a great fit.

Tesco Shift Lead pay starts at 15.59 per hour, rising to 16.86 in stores within the M25. Some locations may offer additional payments. We guarantee a minimum of 16 hours per week, though roles from 12 hours are also available.

Your contracted hours will be scheduled within the availability windows shown, with at least 3 weeks' notice of your shifts. If your availability is close to what we're looking for, we still encourage you to apply.

Please note that you need to be 18 or over to apply for this role.

Leading the team to deliver a great experience for customers in-store.

Working across all areas of the store and with all colleagues, being the go-to person for day-to-day operational queries.

Building positive, inclusive relationships that help colleagues perform at their best.

Confidently leading the store in the Managers absence.

Making balanced, flexible decisions and adapting well to change.

Coaching colleagues, giving feedback and role modelling great service.

Staying curious and seeking opportunities to serve our customers, communities, and planet a little better every day.

To be over 18 for this role.

Experience working in a team lead or management position in a fast-paced retail environment.

Be a strong role model with a passion for delivering great service and ensuring every customer's needs are met.

Build positive, long-lasting relationships to create an inclusive, supportive team environment.

A clear communicator, using a variety of methods to keep the team well informed.

A natural leader who motivates and inspires the team to deliver outstanding results.

Tesco's vision is to be every customer's favourite way to shop. Our purpose is to serve customers, communities and the planet a little better every day by acting responsibly and sustainably.

We're committed to diversity, equity and inclusion, and want everyone to feel represented and able to be themselves, Everyones Welcome.

We also understand that life varies for each of us, so we're always open to conversations about flexible working.

Talk to us during your application about how we can support you.

We are proud to have been accredited Disability Confident Leader, and we are committed to providing a fully inclusive and accessible recruitment process.