Tesco Shift Leader - Days - Leeds King Ln Express

Retail Human Resources plc; Leeds; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading retail company in Leeds is seeking a Shift Leader to coordinate the store team. The role involves delivering excellent customer service and supporting colleagues to ensure a smooth operation. With a pay rate starting from £14.76 per hour, commitment to team success and a positive atmosphere are essential. Flexibility in working hours and various benefits are offered.

Benefits

20 days of holiday plus a personal day

Flexible working hours

Access to free wellbeing services

Qualifications

• Must be 18 or over to apply.
• Great role model with thoughtful customer service.

Responsibilities

• Coordinate store team to deliver a clean, well-stocked store.
• Listen to customers to ensure they leave satisfied.
• Coach colleagues and give feedback.
• Ensure a safe working environment.
• Assist managers in running the store.

Skills

Customer service

Team coordination

Communication

Leadership

Job description

Location: leeds

Employer: Tesco

We are seeking a Shift Leader to join our team. As a Shift Leader, you will be responsible for coordinating the store team to deliver an easy, fuss-free shopping experience for customers, supporting your colleagues, and ensuring they deliver daily priorities and take regular breaks.

Our Shift Leader rate of pay starts from £14.76 an hour; this increases to £15.97 for stores inside the M25. Additional payments may also apply depending on location. We offer a minimum of 16 guaranteed hours each week, but if you’d like to work fewer hours (to a minimum of 12) we have opportunities for this too.

Customers are at the heart of everything we do. As a Shift Leader, you will face lots of interesting challenges as you oversee the store from the shop floor and strive to make things just that little bit better for customers, colleagues, and communities, every day.

Your responsibilities will include:

• Coordinating the store team to deliver a clean, well-stocked store that exceeds customer expectations
• Being there for customers, listening to them, and helping to make sure they leave the store with what they came for
• Looking for ways to improve service, including coaching your colleagues and giving feedback to the team
• Guiding and supporting your colleagues in-store, making sure it stays a safe place to work and shop
• Maintaining a great understanding of how your store is performing, and assisting managers in delivering any actions that help improve the running of the store

You will need:

• To be a great role model, by always giving thoughtful customer service that ensures every customer’s needs are met
• To build strong, long-lasting relationships with colleagues to create a positive and inclusive team atmosphere that encourages everyone to do their best work
• To be a clear communicator, comfortable with using a variety of methods to keep your team well-informed and up to date
• To be comfortable taking the lead, and overseeing the store in the absence of your Manager

We offer a range of benefits, including holiday starting at 20 days plus a personal day, flexible working, and access to free wellbeing services. We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves.

Please note that you need to be 18 or over to apply for this role.