Tesco Shift Leader - Days - Inverness Ness Side

TN United Kingdom; Inverness; On-site; GBP 40,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Shift Leader in Inverness to oversee daily operations and ensure top-notch customer service. In this dynamic role, you'll manage shifts, coordinate team efforts, and lead by example in a fast-paced retail environment. With a commitment to customer satisfaction, you'll engage directly with shoppers, while also coaching your team to enhance service quality. This position offers a competitive hourly rate and a guaranteed minimum of 16 hours per week, making it a fantastic opportunity for those looking to make a meaningful impact in retail.

Qualifications

• Experience in a fast-paced retail environment.
• Strong leadership skills and ability to motivate a team.

Responsibilities

• Manage shifts and coordinate team operations.
• Engage with customers to ensure satisfaction and service improvement.

Skills

Customer Service

Team Coordination

Shift Management

Coaching

Job description

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Tesco Shift Leader - Days - Inverness Ness Side, Inverness

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EU work permit required:

Yes

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Job Reference:

b50ec0e31a94

Job Views:

2

Posted:

02.05.2025

Expiry Date:

16.06.2025

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Job Description:

Tesco UK • Inverness • Apply by 08-May-2025

About the role

Availability Window

• Sun: 05:00 - 14:00
• Mon: 09:00 - 18:00
• Thu: 15:00 - 24:00
• Fri: 15:00 - 24:00
• Sat: 10:00 - 19:00

Pay Rate: Starting from £14.76/hour, increasing to £15.97 inside the M25. Additional payments may apply depending on location.

We guarantee a minimum of 16 hours per week for new colleagues, with options for fewer hours (minimum 12). We are flexible and open to candidates whose availability closely matches the advertised times.

Customer Focus

Customers are at the heart of everything we do. As a Shift Leader, you'll support store operations, oversee team coordination, and ensure excellent customer service. Your role involves managing shifts, supporting colleagues, maintaining store performance, and leading by example.

Key responsibilities include:

• Working in a fast-paced retail environment
• Taking ownership of duty shifts and team coordination
• Engaging with customers to ensure satisfaction
• Improving service through coaching and feedback
• Supporting colleagues and maintaining safety
• Monitoring store performance and assisting with improvements
• Leading by example and motivating the team