Tesco Shift Leader - Days - Haymarket Tower Express

TN United Kingdom; Leicester; On-site; GBP 40,000 - 60,000; Full time

Job summary

Join a forward-thinking company as a Shift Leader, where you'll support store operations and lead a dedicated team to deliver exceptional customer service. This role offers flexible hours and a supportive work environment, promoting career development and inclusivity. You'll coordinate daily activities, maintain store standards, and be a role model on the shop floor. If you're motivated, proactive, and passionate about serving customers and communities, this is the perfect opportunity for you to shine.

Benefits

Flexible hours and shift patterns

Career development and training opportunities

Inclusive and supportive work environment

Colleague discounts

Wellbeing services

Pension

Qualifications

• Strong leadership skills and customer-focused approach.
• Excellent communication and decision-making abilities.

Responsibilities

• Coordinate daily store activities and team schedules.
• Deliver excellent customer service and ensure health and safety compliance.

Skills

Customer Service

Leadership

Communication

Decision Making

Job description

Job Title: Tesco Shift Leader - Days - Haymarket Tower Express, Leicester

Client: Tesco

Location: Haymarket Tower Express, Leicester

Job Category: Other

EU work permit required: Yes

Job Reference: 910bad7acd3b

Job Views: 4

Posted: 02.05.2025

Expiry Date: 16.06.2025

Job Description:

Availability Window:

• Sun: 14:30 - 23:00
• Mon: 05:30 - 14:30
• Wed: 05:30 - 14:30
• Fri: 14:30 - 23:00
• Sat: 14:30 - 23:00

Our Shift Leader rate starts from £14.76/hour, increasing to £15.97 inside the M25, with additional payments depending on location.

We guarantee a minimum of 16 hours/week, with options for 12 hours for those seeking fewer hours. We are flexible with scheduling within the advertised availability windows, with 3 weeks' notice for shifts.

Role Overview:

• Support store operations and customer service excellence
• Lead and coordinate shifts, ensuring store standards and team performance
• Support health and safety routines and team wellbeing
• Assist in managing store performance and improvements
• Be a role model and leader on the shop floor

Responsibilities:

• Coordinate daily store activities and team schedules
• Support opening and closing procedures
• Maintain store presentation and cleanliness
• Support community and charity events
• Deliver excellent customer service and team communication
• Ensure health and safety compliance
• Recognize and celebrate team achievements

Requirements:

• Customer-focused with strong leadership skills
• Excellent communication and decision-making abilities
• Motivated and proactive in service and team support
• Curious and innovative in serving customers and communities

Benefits:

• Flexible hours and shift patterns
• Career development and training opportunities
• Inclusive and supportive work environment
• Colleague discounts, wellbeing services, pension, and more

About Tesco:

Our vision is to become every customer's favourite way to shop, serving our communities and planet better daily. We celebrate diversity and are committed to an inclusive culture. We support flexible working and are moving towards a blended office and remote working model.