Tesco Shift Leader - Days - Great Jct St Edin Express

Tesco UK; City of Edinburgh; On-site; GBP 40,000 - 60,000; Full time

Job summary

A large retail company in Edinburgh is seeking a Shift Leader to support store operations and ensure excellent customer service. Responsibilities include managing shifts, assisting customers, and maintaining store standards. The ideal candidate should have leadership experience and strong customer service skills. Flexible scheduling is offered with a pay rate starting from £14.76/hour.

Qualifications

• Experience in a leadership role preferred.
• Strong customer service skills.
• Ability to manage teams effectively.

Responsibilities

• Manage duty shifts and coordinate team activities.
• Assist customers and ensure their needs are met.
• Provide coaching and feedback to improve service.
• Maintain store safety and operational standards.
• Monitor store performance and support management initiatives.

Job description

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Client:

Location:

Edinburgh, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

7f45aafee437

Job Views:

10

Posted:

12.08.2025

Expiry Date:

26.09.2025

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Job Description:

Tesco UK • Edinburgh • Apply by 13-May-2025

About the role

Availability Window

Days and times when you may be scheduled to work, with flexibility options:

• Sun: 06:30 - 14:30
• Mon: 06:15 - 14:30
• Tue: 14:30 - 23:00
• Wed: 14:30 - 23:00
• Sat: 06:30 - 14:30

Pay Rate

Starting from £14.76/hour, increasing to £15.97/hour inside the M25, with additional location-based payments possible.

We guarantee a minimum of 16 hours per week for new colleagues, with options for fewer hours (minimum 12 hours). We aim to support flexible scheduling within the availability windows.

Role Overview

As a Shift Leader at Tesco, you will support store operations, ensure excellent customer service, and lead a team to maintain a safe and efficient store environment. Your responsibilities include:

• Managing duty shifts and coordinating team activities
• Assisting customers and ensuring their needs are met
• Providing coaching and feedback to colleagues to improve service
• Maintaining store safety and operational standards
• Monitoring store performance and supporting management initiatives
• Leading by example and fostering a positive team environment