Tesco Shift Leader - Days - Great Jct St Edin Express

TN United Kingdom; City of Edinburgh; On-site; GBP 40,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Shift Leader to join their dynamic retail team in Edinburgh. This role offers the opportunity to lead store operations, support colleagues, and create a welcoming environment for customers. You'll be responsible for managing shifts, coaching team members, and ensuring high standards of service. With a guaranteed minimum of 16 hours per week and competitive hourly rates, this position is perfect for those looking to make a positive impact in a fast-paced retail setting. If you thrive in a collaborative atmosphere and are passionate about customer service, this is the role for you.

Qualifications

• Experience in a retail environment with a focus on customer satisfaction.
• Ability to manage shifts and coordinate team efforts effectively.

Responsibilities

• Oversee store operations and ensure excellent customer service.
• Manage duty shifts and engage with customers to enhance their experience.

Skills

Customer Service

Team Coordination

Retail Management

Coaching

Job description

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Client:

Tesco

Location:

Edinburgh, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

37122f88f292

Job Views:

13

Posted:

28.04.2025

Expiry Date:

12.06.2025

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Job Description:

About the role

Availability Window

Days From Time To

• Sun 06:30:00 - 23:00:00
• Mon 06:15:00 - 23:00:00
• Tue 06:15:00 - 23:00:00
• Wed 06:15:00 - 23:00:00
• Thu 06:15:00 - 23:00:00
• Fri 06:30:00 - 23:00:00
• Sat 06:30:00 - 23:00:00

Pay and Hours

Shift Leader rate starts from £14.28/hour, increasing to £15.41 inside the M25. Additional payments may apply based on location and skills.

We guarantee a minimum of 16 hours per week for new colleagues, with options for fewer hours (minimum 12). We aim to accommodate flexibility in scheduling.

We value customer focus and team support. As a Shift Leader, you'll oversee store operations, support colleagues, and ensure excellent customer service. Your role involves:

• Working in a dynamic retail environment
• Managing duty shifts and team coordination
• Engaging with customers to enhance their experience
• Coaching colleagues and providing feedback
• Ensuring a safe and welcoming store environment
• Monitoring store performance and assisting in improvements
• Leading by example and inspiring your team