Tesco Shift Leader - Days - Grantham Express

Tesco UK; Grantham; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading retail company in Grantham is seeking a Shift Leader to coordinate store operations and provide excellent customer service. The ideal candidate will be responsible for leading shifts and supporting team members in a fast-paced environment. Applicants must be 18 or older. This position offers a starting pay of £14.76 per hour, with additional increases possible depending on location.

Qualifications

• Must be 18 or over to apply.
• Experience in a retail environment is beneficial.
• Ability to work in a fast-paced setting.

Responsibilities

• Lead shifts and coordinate the team.
• Ensure store operations run smoothly.
• Provide excellent customer service.
• Coach colleagues and improve service.
• Maintain a safe working environment.

Skills

Customer service

Team coordination

Leadership

Problem-solving

Job description

Availability Window

Sun: 05:30:00 - 22:15:00

Sat: 05:30:00 - 22:15:00

Our Shift Leader rate of pay starts from £14.76 an hour; this increases to £15.97 for stores inside the M25. Additional payments may also apply depending on location.

The availability windows are the periods of time in the week we'd like you to be available to work. We will schedule your contracted hours within these times, and you'll have 3 weeks' notice of exactly when your shifts will be.

Customers are at the heart of everything we do.

It takes a lot of great people to run one of our stores, and it takes a great Shift Leader to support them all and keep things running smoothly. From helping customers to making sure store operations stay on track, being a Shift Leader at Tesco is a truly rewarding role.

As a Shift Leader you'll:

• Work in a fast-paced retail environment, with variety
• Take ownership of running duty shifts, coordinating the team to deliver a clean, well-stocked store that exceeds customer expectations
• Be there for customers, listening to them and helping to make sure they leave the store with what they came for
• Look for ways to improve service, including coaching your colleagues and giving feedback to the team
• Guide and support your colleagues in-store, making sure it stays a safe place to work and shop
• Maintain a great understanding of how your store is performing, and assist managers in delivering any actions that help improve the running of the store
• Lead from the front, and set a great example for your colleagues in everything you do

Please note that you need to be 18 or over to apply for this role.

We are proud to have been accredited Disability Confident Leader and we are committed to providing a fully inclusive and accessible recruitment process.

We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines and spirits, counters, bakery and driving roles.

Tesco is an equal opportunities employer and welcomes applications from all qualified candidates.