Tesco Shift Leader - Days - Caerphilly Crossways Superstore

TN United Kingdom; Caerphilly; On-site; GBP 40,000 - 60,000; Full time

Job summary

Join a leading retail company as a Shift Leader in Caerphilly, where you will oversee store operations and ensure exceptional customer service. This role offers a dynamic work environment with guaranteed hours and the opportunity to lead a dedicated team. You'll be responsible for managing shifts, maintaining store standards, and engaging with customers to create a positive shopping experience. If you're passionate about retail and enjoy working in a fast-paced setting, this is the perfect opportunity to make a significant impact in the community.

Qualifications

• Experience in a fast-paced retail environment.
• Strong leadership and communication skills.

Responsibilities

• Manage shifts and ensure store operations run smoothly.
• Engage with customers to enhance their experience.
• Coach colleagues and provide constructive feedback.

Skills

Customer Service

Team Management

Shift Management

Coaching

Job description

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Tesco Shift Leader - Days - Caerphilly Crossways Superstore, Caerphilly

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Client:

Location:

Caerphilly, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

7be65a4029c4

Job Views:

3

Posted:

02.05.2025

Expiry Date:

16.06.2025

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Job Description:

Tesco UK • Parc Pontypandy • Apply by 10-May-2025

About the role

Availability Window

• Sun: 16:00 - 22:00
• Wed: 05:00 - 11:00
• Thu: 06:00 - 12:00
• Fri: 17:30 - 23:30
• Sat: 13:00 - 19:00

Pay Rate: Starting from £14.76/hour, increasing to £15.97/hour inside the M25. Additional payments may apply depending on location.

We guarantee a minimum of 16 hours per week for new colleagues; options for fewer hours (minimum 12) are available.

We schedule your hours within the availability windows, with 3 weeks' notice of shifts. We support flexibility; if your available times are close to but not exactly matching the advertised times, we still encourage you to apply.

Customers are at the heart of everything we do.

As a Shift Leader, you'll support store operations, help customers, and oversee the team to ensure smooth running. Your role involves managing shifts, supporting colleagues, and improving customer service.

Key responsibilities include:

• Working in a fast-paced environment
• Managing duty shifts and ensuring a well-stocked, clean store
• Engaging with customers to enhance their experience
• Coaching colleagues and providing feedback
• Maintaining a safe working and shopping environment
• Monitoring store performance and assisting in improvements
• Leading by example and setting a positive tone