Tesco Shift Leader - Days - Caerleon Rd Newport Express

Tesco UK; Newport; On-site; Full time

Job summary

Tesco UK is seeking a Shift Leader for their Newport Express location. This role involves managing shift operations, ensuring customer service excellence, and leading the team in a dynamic retail environment. We're looking for a candidate who can inspire colleagues and maintain a welcoming atmosphere.

Qualifications

• Experience in team leadership.
• Ability to manage shift operations.
• Strong customer service skills.

Responsibilities

• Manage duty shifts and coordinate team efforts.
• Ensure excellent customer service and address customer needs.
• Monitor store performance and support continuous improvement.

Skills

Team Management

Customer Service

Coaching

Problem Solving

Job description

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Tesco Shift Leader - Days - Caerleon Rd Newport Express, Newport

Client:

Location:

Newport, United Kingdom

Job Category:

Other

-

EU work permit required:

Yes

Job Reference:

7d911d733011

Job Views:

8

Posted:

22.06.2025

Expiry Date:

06.08.2025

Job Description:

Tesco UK • Newport • Apply by 08-May-2025

About the role

Availability Window

• Sun: 06:00 - 15:00
• Mon: 06:00 - 15:00
• Tue: 06:00 - 15:00
• Thu: 14:00 - 23:00
• Fri: 14:00 - 23:00

Pay and Hours

Starting from £14.76/hour, increasing to £15.97 inside the M25. Additional payments may apply. We offer a minimum of 16 guaranteed hours weekly, with options for fewer hours (minimum 12). We aim to support flexible scheduling.

Role Overview

As a Shift Leader, you'll support store operations, ensure excellent customer service, and lead your team. Your responsibilities include:

• Managing duty shifts and team coordination
• Assisting customers and ensuring their needs are met
• Improving service quality through coaching and feedback
• Maintaining a safe and welcoming environment
• Monitoring store performance and supporting continuous improvement
• Leading by example and inspiring your colleagues